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Intel® Processors, Tools, and Utilities
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I5-10400 high usage

starrymeteor
Beginner
913 Views

I have been getting 80-99% cpu usage on every game I play, when I leave the games it goes back down to normal usage. The temperature almost instantly goes up over 70 degrees celsius. Ive tried updating my bios, changing power plan settings, and trying different gpu heavy games.

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Alberto_R_Intel
Employee
871 Views

starrymeteor, Thank you for posting in the Intel® Communities Support.


For this scenario, especially if the problem happens with games, we recommend first to verify the game requirements to make sure your system complies with them. Keep in mind that the performance will depend on the game specifications and your whole hardware configuration. Games are usually GPU intensive, so you may require a dedicated graphics card compatible with your system when using a desktop computer. 


In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system:

What is the model of the motherboard?

Did you build the PC?

Was it working fine before with showing the high cpu usage that you are describing?

If yes, when did the issue start?

Did you make any recent hardware/software changes that might cause this problem?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



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Alberto_R_Intel
Employee
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Hello starrymeteor, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Employee
797 Views

Hello starrymeteor, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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