Processors
Processors (Intel® Core™, Intel® Xeon®, etc); processor utilities and programs (Intel® Processor Identification Utility, Intel® Extreme Tuning Utility, Intel® Easy Streaming Wizard, etc.)
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I5-11400 Multiplier problem

Edheladan
Beginner
264 Views

Hello, I have a problem. In benchmarks and games the multiplier in CPU-Z and AIDA lows to 38-40 and don't exceeds 42. Motherboard is Asrock B560M-HDV. Power mode - maximal.

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3 Replies
DeividA_Intel
Moderator
224 Views

Hello Edheladan,  

  


Thank you for posting on the Intel® communities.   

  


In order to better assist you, please provide the following:  


  


1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.  


· Download the Intel® SSU and save the application on your computer  


· Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".  


· To save your scan, click Next and click Save.  


2. Can you take pictures of the issue?


3. Is this issue recent? If so, when did it start?


4. Are you trying to run the CPU over the base frequency (2.60 GHz)?


5. Does it happen with specific games or all of them?


6. Which benchmark are you using?





Best regards, 


Deivid A.  

Intel Customer Support Technician 


DeividA_Intel
Moderator
204 Views

Hello Edheladan,  


  


Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


DeividA_Intel
Moderator
181 Views

Hello Edheladan, 


  


We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


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