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I5-14600K Thermal throttling

tepsu
Novice
5,727 Views

Just bought this processor and wondering if these thermals are correct or not. I'm using Noctua DH-15S cooler with 5 dots of thermal paste on the CPU. I'm hitting 100c and the CPU seems to be thermal throttling within a minute of starting the any stress tests.

 

Attached are the logs from Intel Processor Diagnostic Tool and the SSU utilities.

 

To me, this doesn't seem normal?

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1 Solution
tepsu
Novice
5,662 Views

I re-mounted the cooler in a different orientation and added an extra fan to it. Now the temperatures hit "only" 92c when running the stress test in Intel Extreme Tuning Utility. I think that's acceptable enough.

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5 Replies
tepsu
Novice
5,663 Views

I re-mounted the cooler in a different orientation and added an extra fan to it. Now the temperatures hit "only" 92c when running the stress test in Intel Extreme Tuning Utility. I think that's acceptable enough.

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DeividA_Intel
Employee
5,651 Views

Hello tepsu,  


Thank you for posting on the Intel® communities. If I were in your situation, I would be asking the same questions you are. 


To have a better view of this issue I would like to confirm the following:


1. Can you take a picture of the temperatures reached?

2. Where are you seeing these temperatures? What is the name of the tool?

3. Are you getting "Blue Screen of Death" or crashes?

4. Did you overclock your processor?

5. Are you using the Intel® Extreme Memory Profile (Intel® XMP)? If so, which profile are you using?

6. Are you getting high temperatures while playing or on idle?


Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
5,614 Views

Hello tepsu, 


I am getting back to you because I would like to confirm if still having issues with the temperatures of your CPU. If so, just reply with the information requested.


Regards,  

Deivid A.  

Intel Customer Support Technician  


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tepsu
Novice
5,549 Views

Hi,

 

As you can see from the second message of this thread which I posted over a week ago and accepted as a solution, I am not having thermal throttling issues any longer.

DeividA_Intel
Employee
5,538 Views

Hello tepsu, 


I am sorry for the misunderstanding. Since you confirm that the thermal throttling issues are no longer present I will proceed to close this thread. However, you can open a new case if you need further support or if you face any issues with our products.


Regards,  

Deivid A. 

Intel Customer Support Technician 


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