Processors
Intel® Processors, Tools, and Utilities

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Galica
Beginner
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Hey. I have been playing rainbow six siege for a while and have not gotten any problems with high cpu usage, but lately I have gotten 100 cpu usage on rainbow and my discord lags and my game also lags. I had a 60 hz monitor before and now have a 165 hz. The monitor is not the problem cause it happend on both but I get a little less lag when I go down to a 60 fps limit (that’s sucks cause I wanna have 165 like the monitor). I have tried updating drivers (gpu, cpu and bios) and nothing worked, I also tried contacting Ubisoft and they told me to try some stuff and it did not work, I also get a lot of usage for only opening chrome or discord. I don’t think it’s a hardware problem because I did not have this problem before so please help me.
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Jean_Intel
Moderator
372 Views

Hello Galica,


Thank you for posting on the Intel️® communities. I am sorry to hear that you are experiencing issues with your processor performance.


Remember that changing the game configuration to support your monitor's refresh rate of 165 Hz does make your game to be more demanding. This heavy workload may be the cause of the performance problem with the Rainbow Six Siege game.


To have a better understanding of your issue, please provide me with the following:

  • Did the issue start once you installed the new monitor?
  • Do Discord issues occur while you are playing the game at the same time?
  • What are your monitor models?
  • When you set the limitation to 60, do you have the same performance as when you used your previous monitor?
  • Confirm that no other heavy workload programs are running in the background while playing.
  • Open the Task Manager (Ctrl+Shift+Esc).
  • Click the CPU and Memory tabs to check whether anything is using up large chunks of your CPU or RAM (for instance, a web browser with many tabs open).
  • Confirm that the processor passes the Intel® Processor Diagnostic Tool test.
  • Intel® Processor Diagnostic Tool. (Intel IPDT) 
    • • Download the Intel PDT (https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool)
    • • Once installed, the Intel® PDT starts testing the processor using the default configuration. Two windows might appear to show the test is in progress.
    • • When the Intel® PDT completes, the testing status will display either a PASS or FAIL.
    • • Alternatively, you can open or save the test results file every time after the test run by clicking on file > view results file, file, then, save as to any location you specify.


Best regards, 

Jean O.  

Intel Customer Support Technician



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Jean_Intel
Moderator
337 Views

Hello Galica,


I hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Moderator
317 Views

Hello Galica,

 

I hope you are doing fine.

 

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.

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