I7 13700kf cpu frequency are always max while idle

[Kraken1]

Hello my cpu frequencies are always max even while idle 5.4mhz and volts go up to 1.5volts and very high temps while gaming up to 100

[IsaacQ_Intel]

Hello @Kraken1

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

In order to have a better understanding of your issue, please provide me with the following:

1.      Can you provide more details about your system configuration, including the motherboard, cooling solution, and any overclocking settings applied to the CPU?

2.      Have you checked the CPU usage in task manager or a similar monitoring tool to see if there are any specific processes causing the high frequency and voltage during idle?

3.      Are there any recent changes or updates you've made to the system, such as a BIOS update, driver installations, or changes in power settings?

4.      Have you monitored the temperatures using a dedicated software tool to ensure that the reported high temperatures are accurate?

5.      Can you confirm if you are experiencing this issue consistently or if it occurs under specific conditions, such as specific applications running or workload types?

6.      Have you tried adjusting power settings in your operating system to see if there is any impact on the CPU frequencies and temperatures?

7.      Are there any error messages or warnings in the system logs related to the CPU or power management?

8.      Could you provide information about the ambient temperature in the room where the computer is located?

9.      Have you considered updating or rolling back the graphics drivers, as they can sometimes impact CPU behavior?

10.  Have you tested the system with any stress-testing tools to see if the issue persists under heavy loads, and if so, does it result in any system instability?

11.  Please provide us with all the troubleshooting steps tried to resolve the issue.

Also, provide us with the following reports:

SSU: Please download and scan your system using our tool, Intel® System Support Utility so we can help check your system info first. Once finished downloading, open the tool, click on scan 'Everything', click next, then save the system information to a .txt file. Please provide the .txt file.

This document will be necessary to check your entire system, in order to find possible errors or incompatibilities.

IPDT: Download and run the **Intel® Processor Diagnostic Tool (IPDT)**. Please provide the actual screenshot of the result (whole page) and the log notes. (Click File > View results file (it will open a notepad) > file then save as (by default file name is TESTRESULTS.TXT)).

We need this file to verify the functionality of an Intel® microprocessor. The diagnostic tool checks for brand identification, verifies the processor operating frequency, tests specific processor features, and performs a stress test on the processor.

XTU: Download and run the CPU Stress Test (5 minutes) using **Intel® Extreme Tuning Utility (Intel® XTU)**. Kindly provide the screenshot while the test is ongoing (about 3 minutes) and after the test is finished. Please make sure the whole page is seen including the graphs.

 We need this file to monitor the performance and the power usage of the CPU.

Best regards,

Isaac Q. 

Intel Customer Support Technician

[IsaacQ_Intel]

Hello Kraken1

We hope you are doing fine.

Were you able to check the previous post?

Please answer my questions and provide us with the SSU, IPDT, and XTU reports.

Let us know if you still need assistance. Otherwise, the thread will be closed.

Best regards,

Isaac Q. 

Intel Customer Support Technician

[IsaacQ_Intel]

Hello Kraken1,

We hope you are doing fine.

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Isaac Q.

Intel Customer Support Technician.