Processors
Processors (Intel® Core™, Intel® Xeon®, etc); processor utilities and programs (Intel® Processor Identification Utility, Intel® Extreme Tuning Utility, Intel® Easy Streaming Wizard, etc.)
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I9 12900k undervolt protection in xtu

SUP3RMASS1VE
Beginner
259 Views
Xtu won't let me undervolt. It has undervolt protection on. When I turn it off in the bios the xtu won't load as undervolt protection is disabled... Can't find a way around this. Mobo is nzxt Z690. Thanks. 
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3 Replies
Alberto_R_Intel
Moderator
209 Views

SUP3RMASS1VE, Thank you for posting in the Intel® Communities Support.

 

For this scenario, it is important to mention that altering clock frequency or voltage may damage or reduce the useful life of the processor and other system components, and may reduce system stability and performance. Product warranties may not apply if the processor is operated beyond its specifications. 

 

Did you try to reinstall the latest Intel® XTU version 7.10.0.65, If not please follow the instructions in the links below to do so:

https://www.intel.com/content/www/us/en/support/articles/000032459/processors/processor-utilities-an...

https://www.intel.com/content/www/us/en/download/17881/intel-extreme-tuning-utility-intel-xtu.html?w... 

 

Here you have "Common Issues and Resolutions for Intel® Extreme Tuning Utility" with additional suggestions on this topic:

https://www.intel.com/content/www/us/en/support/articles/000005774/processors/processor-utilities-an...

 

If the problem remains after that, please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...

 

We also recommend to get in contact directly with NZXT Support to make sure the latest BIOS version is currently installed in your device:

https://nzxt.com/support

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

 

Alberto_R_Intel
Moderator
163 Views

Hello SUP3RMASS1VE, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
108 Views

Hello SUP3RMASS1VE, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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