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I9--14900K CRC-Error while unpacking ZIP Files and Bluescreens - Hot CPU

Gradye
Novice
6,439 Views

My System:

Gigabyte Z790 Aorus Elite AX ICE (BIOS F3)

Memory 2 x 24 GB GSkill F5-7600 Ram (DDR5-7600 / PC5-60800 DDR5 SDRAM UDIMM)

CPU Intel Core i9-14900K

GIGABYTE GeForce RTX 2080 GAMING OC 8G (GV-N2080GAMING OC-8GC)

Watercooling Sharkoon S90 RGB AIO 360 mm

Behavior:

At the beginning I still have a benchmark score with the Intel Extreme Tuning Tool in the standard settings of a little more than 8000 points, after I noticed the problems, I made the attempts to stabilize the system and get at least approximately suitable performance. Now I reach a maximum of 5000 points in the benchmark and notice that the system is unstable and even slower. I´m not only get CRC errors when unpacking ZIP files, but also regular bluescreens. Apps are closing without a message and the temperature is above the Limit, when idle, so that the power will reduce without a reason.

Tested:

I change the Thermal paste (Aairhut GX-14 Thermal Paste, 15.7W/m.k)

I have already tried several settings and adjusted the power limits. In the meantime I have switched off the INTEL Turbo function and still have an unstable system with not even close to the performance I paid for. The settings of ICCMAX, CEP, TVB from a Intel Chart. reduce even more performance, so that I am more comfortable on the road than I can say that I have a power CPU. Does anyone have any idea what I can do to get into the range I paid for?

 

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40 Replies
Gradye
Novice
3,501 Views

I had to switch HWInfo to English first. Are you referring to these values in HWInfo?

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zzetta
New Contributor II
2,046 Views
Yes, these values.

Your cooler is not working correctly, you are reaching 101c with not even 200w.

If your aio is connected to your USB interface I should see it in hwinfo. Show me the whole menu.
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Gradye
Novice
2,025 Views

No, its not connected to a USB interface

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zzetta
New Contributor II
2,023 Views
It's imperative to connect it so we can see what's happening.

Also try to take some photos of the cooler in the motherboard, maybe we can see if something is installed wrong.
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zzetta
New Contributor II
1,998 Views
Also show me a full hwinfo screenshot with all the stats. I need to see other things like vid and vcore, vout.
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Gradye
Novice
1,952 Views

As I mentioned in the titel, the temperatures are only a minor issue. The CRC errors during unpacking and programs simply exiting or not starting at all bother me. And only with Turbo Mode disabled, the CRC errors and program startup issues disappear. As I wrote earlier, I've tried this with several cooling methods. It would be quite a coincidence if the pump, air cooling, and memory all had defects, or if I were too clumsy when mounting the cooler.

 

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zzetta
New Contributor II
1,945 Views
Maybe the baseline profile is persisting through the bios reflash. Turn off the PC, turn off the PSU, pull out the bios battery from the motherboard, press the power button for 10 seconds with psu off. Reinstall the bios battery, turn on PC. And then in windows give me a screenshot of hwinfo with voltages and temperatures, but after you stress the PC for a bit.

The picture you sent shows a very low vcore, yet the temps are still too high. 45c for not even 1v is suspect.
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Gradye
Novice
1,942 Views

That will have to wait, as I have an appointment. Thank you for your help so far, and I'll post the result when I get the chance. Have a great day!

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zzetta
New Contributor II
1,926 Views
When you do the reset, you could try to reseat the cpu into the socket too, and then reapplying thermal paste and mounting the cooler.
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Gradye
Novice
1,725 Views

I've rechecked everything, including the water cooling. It cools sufficiently in another system, which has a less powerful CPU. So it seems I indeed have a defective water cooler. I've already requested a replacement as it's still under warranty. At the moment, I'm using an air cooler. However, this doesn't explain the CRC errors, automatic closing of programs, or the failure of programs to start when I activate the Intel Boost options. I've also limited the memory to 5500 MHz and haven't enabled XMP.

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zzetta
New Contributor II
1,721 Views
I'm happy that you managed to find the cooling issue.

Now, make sure you have the latest bios for your gigabyte board, reset to defaults, then follow my guide to fix the instability issue specifically made for gigabyte motherboards.

You should settle around 55, 60 IA AC for maximum stability. That was the case for my chip. Yours might be stable at even lower values. Report back please.
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michealbraydenn
Beginner
1,892 Views

It sounds like you've tried quite a few troubleshooting steps already. Have you considered reaching out to Intel's customer support? They might be able to provide solutions or insights into what could be causing the instability.

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ACarmona_Intel
Moderator
1,442 Views

Hello Gradye,

 

It seems that you and @zzetta  have already performed thorough troubleshooting steps to fix the issue.

 

I have here articles that contain troubleshooting steps that might fix the issue. Upon verifying, I discovered that the majority of the troubleshooting methods in these articles had already been carried out by you. About this, kindly disregard the ones you have already completed:

 

 

Please let me know the result, and if you have any questions, please let me know.

 

 

Best regards,

Carmona A.

Intel Customer Support Technician

 

 

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Gradye
Novice
1,419 Views

Thank you for the information. I can't test it right now as I'm waiting for the new water pump. The values from @zetta's tip were set as default, so I left them as they were, I think it was 40 and 90. I don't remember exactly, but I still have the same issues. I'll report back once I've tested the suggestions. Have a nice day!

zzetta
New Contributor II
1,402 Views
You are supposed to increase IA AC load line, point by point until it doesn't crash anymore. So if the default is 40 on IA ac, you try 41. If it crashes youb increase it to 42 and so on until it doesn't crash anymore. I've got my 14700k stable at 55.
ACarmona_Intel
Moderator
1,383 Views

Hello Gradye,


Thank you so much for the quick response.


No worries; you may perform the recommended troubleshooting steps whenever you have the time.


Enjoy your day as well!



Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Moderator
1,006 Views

Hello Gradye,


We are checking in with you to know if you have already performed the troubleshooting steps that we have provided or if you have any additional queries. Please know that we would be happy to assist you if you have any.


Thank you, and have a great day!



Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Moderator
886 Views

Hello Gradye,


Thank you so much for the updates.


Kindly check your email inbox, as we have sent you a message regarding our concern.


Thank you, and have a great day ahead!



Best regards,

Carmona A.

Intel Customer Support Technician


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smithjohns
Novice
749 Views

It seems like you've already taken several troubleshooting steps, but your system is still experiencing instability and reduced performance. Here are some additional suggestions you could try:

  1. Check for BIOS Updates: Ensure that your motherboard BIOS is up to date. Sometimes, BIOS updates can improve system stability and compatibility with newer hardware components.

  2. Check RAM Configuration: Make sure that your RAM sticks are properly seated and configured correctly in dual-channel mode. Improperly configured

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