Processors
Intel® Processors, Tools, and Utilities
16125 Discussions

I9 14900KS crashing nothing helped

jackcarver
Beginner
1,971 Views

While I'm working in the browser and listening to music, all my monitors go black and my fans spin up to maximum speed. The system is probably still running because the music is playing uninterrupted. The only option is to hold down the power button and turn the computer off. Even after turning on and running the bios, the screen goes black (without spinning the fans to maximum speed) and I have to restart them manually. 

When I try to play UE5 game it goes black almost instantlly (Stalker 2)

 

I suspected ram memory so I did memtest86 and it failed due to too many errors. I did a test of each module separately and it was fine. Corsair 64GB KIT DDR5 6600MHz CL32 Vengeance Black (6600 Mhz)

 

I replaced them anyway (for Viper PCS-48000 6000MT 2x 32GB) suspecting a problem in the processor. After replacing the ram module, memtest86 ran fine even in dual channel. Yet the problem persists. 

 

Many people suffer from the same problems so I tried some modifications which helped some people but not me, the problem still persists. When I turn on Stalker 2 pc crash immediately

 

My setup

- Windows 11 Pro, 24H2

Specs:
Motherboard: MSI PRO Z790-A MAX WIFI (MS-7E07)
Proc: Intel(R) Core(TM) i9-14900KF 3.20 GHz default
GPU: GAINWARD GeForce RTX 4070 Ti SUPER Phoenix GS 16GB GDDR6X
Storage: Samsung 990 PRO 2TB
PSU: Corsair RM850x 
Water cooling

SSU log attached and BIOS parameters.

BIOS has defailt settings with only following changes. 

Intel default setting, XMP profile, rest you can see on the picture. These changes did not help.

 

I tried everything possible nothing helped.

Please advice. 

0 Kudos
15 Replies
Senkuchan
Valued Contributor II
1,905 Views
Update the bios to the latest version and use the intel default settings. If the issue is the same, i suggest getting an rma
0 Kudos
jackcarver
Beginner
216 Views

Bios is 7E07vM7 which is latest one.

 

Do you mean CPU cooler tuning? I have intel default settings there.

 

Is there something else?

0 Kudos
jack2222
Beginner
1,831 Views

Bios is 7E07vM7 which is latest one. Do you mean CPU cooler tuning?

 

I have intel default settings there. Is there something else?

 

Crashes are every few minutes, even when I am not behind PC.

 

P.S. I did replied like 5x but my answer was deleted every single time,  from my main account why?

0 Kudos
Mikedistizike
Novice
1,807 Views

Have you tried turning off XMP? and just running it normally?

 

Why do you have intel turbo boost off? Do you use xtu?

0 Kudos
jack2222
Beginner
1,720 Views

Yes  I tried turn off XMP, same result

 

Majority of ppl advice to turn it off. Even when its on, same result. 

 

I don't use XTU, why? Everything can be done in BIOS. 

0 Kudos
Mikedistizike
Novice
1,800 Views

Good Afternoon,

 

Not sure of your skill level so I apologize in advanced if I seem dumb.

 

Have you installed the chipset drivers?

 

https://www.msi.com/Motherboard/PRO-Z790-A-MAX-WIFI/support#driver

 

Have you installed the Intel drivers?

 

https://www.msi.com/Motherboard/PRO-Z790-A-MAX-WIFI/support#driver

 

More likely then not, it sounds like a memory issue if all else fails. Crucial is the only brand of memory I've been buying for decades. Up until getting the 14700k I had no issues with Crucial memory, it wasnt until the microcode update where I proved myself right.

 

Most brands of memory are dumb and tell you to do things without explaining what they do. Pushing XMP profiles without matching the brands recommendations could be a cause of that. To be honest I dont run any XMP profiles and I dont notice a difference with it on or off. 5600mt/s is good enough for me and the 3 other buddies I built computers for. Its stable and works flawlessly.

 

Corsair makes great power supplies, and PC cases. Their laptops, software and everything else? Yeah I'm good. A buddy of mine bought a Corsair a1600 didnt even come with the right amd drivers installed from the factory.

0 Kudos
jack2222
Beginner
1,717 Views

Drivers are installed. 

 

I tried 2 types of RAM, as I mention above. Not sure why memtest of first ones failed but this VIPER are fine. 

 

I tried many thinks with CPU

 

1) Disabled Hypert-Threading

2) Disabled Turbo boost, turbo max 3.0

3) Setup P-core Ratio limit for all cores to 57 from 60.

4) Setup Core voltage offset - 0.001

 

Two more thinks

First think

I run this PC for 9 months and it was completely fine for 7 months. It started two months ago and its gettings worse and worse. 

On the begining I had it like once per 3 days now its every 10 minutes. 

 

Second thinks

Whne I do some changes in BIOS screens went black, but no max fans. It did not help to reset screen as I usually do after this type of crash. I had to reboot PC. Does it mean something?

 

Do you feel any help or just RMA and pray for better piece?

 

P.S. wrong name of topic I have 14900KF.

0 Kudos
Mikedistizike
Novice
1,676 Views

Good Afternoon,


Messing with all the voltages and offsets in bios over the years, I've learned the difference in performance is not that great, and can cause stability issues, especially with windows optimizations.


Heres the thing, you have a i9 14900KF, that thing alone is powerful man. Coupled with a 4070 ti super you have a NASA computer. I have an i7 14700k and this thing is a monster for gaming with the 2080.

 

To answer your first question:

"Whne I do some changes in BIOS screens went black, but no max fans. It did not help to reset screen as I usually do after this type of crash. I had to reboot PC. Does it mean something?"

 

A black, flashing or glitchy bios screen can be the direct result of bad ram. Even though you tried 2 other sticks of ram, doesn't mean its not the ram still. Are you sure your ram sticks are installed in the correct slots? A2 and B2?

 

Everything I do on my computer, I did it to the other 3 14700k's I built. One friend wanted some off brand teamgroup ram because of the rgb. He started having major stability issues like youre having about 5-6 months later. To make a long story short, I went to my house and swapped my Crucal Pro ram in his computer to test it, and it ran like new. Same motherboard, same bios settings, different ram was the culprit. Got him a pair and he hasnt called me since.

 

To answer your second question:

"Do you feel any help or just RMA and pray for better piece?"

 

We can try alot of things here to narrow it down for you, but worst case scenario is you go get crucial memory sticks and try that before you RMA.

 

I would first suggest you reset your Bios settings.

 

I have included all my bios settings for you to reference, though your memory speed is different, use this information wisely.

 

These are the BIOS settings I use in 4 other gigabyte motherboards running 14700k's. On my friend's MSI B560 board with a i7 11700f the settings are about the same, with some different names for certain things.

 

After changing your bios settings, I suggest you go download the Intel eXtreme Tuning Utility or XTU.

 

Further help can be had over email or discord if you want me to send you a stable XTU profile.

 

Good luck, and if you have any further questions, please dont hesitate to let me know,

 

~Michael

0 Kudos
jack2222
Beginner
1,473 Views

I have a new observation. 

 

When I use only one module of RAM (32GB) and defaul bios settings (no XMP profile) system is not crashing anymore. 

 

Any idea why?

0 Kudos
Mikedistizike
Novice
1,427 Views

I made a mistake, ignore this.

0 Kudos
jack2222
Beginner
1,544 Views

Thank you for your replay.

All changes which I tried, were done stand alone, which means. I did one think on default bios, when It did not work I did factory reset and another one. 

 

Modules are in A2 and B2. I am just runnning new memtest86, but not errors at all. 

 

Man I tried 2 types of memory from different brands. It doesn't make any sense to go and buy new one from Crucial because you were lucky on your setup. 

 

What advantage has XTU instead of bios? I do not want to check my windows every time if its running. 

 

Lot of people suffer from the same symptoms which I described on 14900 models, majority of them solve it by intel default settings of power. It did not help, so how it can be connected to ram ? 

0 Kudos
Mikedistizike
Novice
1,228 Views

Good Evening,

 

My apologizes for the late reply. Well it sounds like you found part of the answer.

 

To answer your first question:

"When I use only one module of RAM (32GB) and defaul bios settings (no XMP profile) system is not crashing anymore. 

 

Any idea why?"

 

When only using one stick that means either the other stick is faulty, or they are both not working correctly together. Some off-brand ram manufactures pump these sticks out left and right to get them to the market. Crucial on the other hand, makes their ram sticks as a pair, serialize them as a pair, they test them as a pair, and send them out as a pair.

 

Just cause they passed the memtest doesnt mean they are working as it should. I mentioned ram time and time again and it seems I was correct. I keep telling you off-brand ram sticks are not reliable. You have to know that Crucial invented DDR5 memory, so whatever speeds they put out, are true reliable stable speeds across the board. Not just "advertised" speeds for you to buy them because they want your money. I only had an issue with my friends computer because he put in a offbrand rgb ram brand it was causing alot of issues.

 

To answer your second question:

"What advantage has XTU instead of bios? I do not want to check my windows every time if its running."

 

I have my XTU perf.exe in my startup folder, so whenever I reboot my computer, XTU, and my stable profile starts right away as soon as I login in to windows. I can walk you through how to set it up the way I have it so you have no issues.

 

The "K" in 14900K means CLOCKABLE! And the XTU program makes sure the settings are true and accurate when running windows.

 

You mentioned:

"Lot of people suffer from the same symptoms which I described on 14900 models, majority of them solve it by intel default settings of power. It did not help, so how it can be connected to ram?"

 

IT means information technology. Its computer science, alot of trial and error I have done to get 4 computers running flawlessly. That includes running flawlessly with Crucial Ram sticks. Alot of people might not know what theyre doing, I can only suggest solutions that worked for me, and hope that they work for you.

 

Did you do any of the bios settings I included? Did you install XTU yet?

 

I suggest you first change the bios settings to what I have included in the pictures.

 

I suggest you download XTU, and I can either guide you through a discord call, or we can continue here to get the settings dialed in.

 

Then, if all that fails, then get Crucial Memory Sticks and be done with it.

 

Let me know what you think, have a good day,

 

~Michael

0 Kudos
Mikedistizike
Novice
1,410 Views

Good Evening,

 

My apologizes for the late reply, I accidentally replied to the other question you sent, that's why I said to ignore that. This might post twice because the intel site is being glitchy at the moment.

 

Well it sounds like you found part of the answer.

 

To answer your first question:

"When I use only one module of RAM (32GB) and defaul bios settings (no XMP profile) system is not crashing anymore. 

 

Any idea why?"

 

When only using one stick that means either the other stick is faulty, or they do not work correctly together as a pair. I'm not sure of other off-brand ram sticks in their process of making their sticks. I do know that Crucial makes their sticks as a pair, serializes them as a pair, tests them as a pair, and sends them as a pair. Ensuring peak reliability across the board.

 

Just cause they passed the memtest doesn't mean its working as it should. I mentioned ram time and time again and it seems I was correct. I keep telling you off-brand ram sticks are not reliable. You have to know that Crucial invented DDR5 memory, so whatever speeds they put out, are true reliable stable speeds across the board. Not just "advertised" speeds for you to buy them because they want your money. I only had an issue with my friends computer because he put in a offbrand rgb ram brand it was causing a lot of issues.

 

To answer your second question:

"What advantage has XTU instead of bios? I do not want to check my windows every time if its running."

 

I have my XTU perf.exe in my startup folder, so whenever I reboot my computer, XTU, and my stable profile starts right away as soon as I login in to windows. I can walk you through how to set it up the way I have it so you have no issues.

 

The "K" in 14900K means CLOCKABLE! And the XTU program makes sure the settings are true and accurate when running windows.

 

You mentioned:

"Lot of people suffer from the same symptoms which I described on 14900 models, majority of them solve it by intel default settings of power. It did not help, so how it can be connected to ram?"

 

IT means information technology. Its computer science, alot of trial and error I have done to get 4 computers running flawlessly. That includes running flawlessly with Crucial Ram sticks. Alot of people might not know what theyre doing, I can only suggest solutions that worked for me, and hope that they work for you.

 

Did you do any of the bios settings I included? Did you install XTU yet?

 

I suggest you first change the bios settings to what I have included in the pictures.

 

I suggest you download XTU, and I can either guide you through a discord call, or we can continue here to get the settings dialed in.

 

Then, if all that fails, then get Crucial Memory Sticks and be done with it.

 

Let me know what you think, have a good day,

 

~Michael

0 Kudos
jack2222
Beginner
1,366 Views

Thank you for your answer.

 

Basically you are saying that only Crucial are working fine and other RAM brands causing me problems. 

 

Could this be cause by motherboard also? I tried 2 types of modules (set of modules)

 

 

0 Kudos
Mikedistizike
Novice
1,316 Views

Good Afternoon,

 

Responding to your statement:

 

"Basically you are saying that only Crucial are working fine and other RAM brands causing me problems."

 

In my own experience, I don't trust any other brands other than Crucial for memory or storage needs. Samsung nvme and ssd's work great too, but if I had a choice, it would always be Crucial.

 

Responding to your question:

 

"Could this be cause by motherboard also? I tried 2 types of modules (set of modules)"

 

Absolutely it could be the motherboard. I had a friend that wanted me to build him an over the top PC using a different motherboard than what I recommended, and both memory sticks together didnt work. Though they were the off-brand RGB sticks from before. They would both only work in A1 and A2 and that is not the correct way to install them.

 

I did everything I could, including updating the bios and switching in my own Crucial Pro sticks. The processor and the correct memory channel didnt work at all because the board just didnt want to boot because it wouldn't support it. Even though it said it did support the 14700k on the AORUS site. I ended up having him return the AORUS board, and switching to the original Gigabyte board I had recommended before, and it worked with the off-brand rgb sticks. But remember 5-6 months later those RGB sticks failed.

 

It could be a combination of things, including bios settings. That's why before we get to major component replacement, we try other solutions first.

 

Its why I keep asking, did you look into the bios settings I provided? Are you using xtu yet?

 

If all that fails, you switch to Crucial Memory sticks and be done with it.

 

And if that fails, well you still have reliable sticks, that you can place into a new motherboard.

 

And thats that! But the bios settings remain the same, the xtu settings remain the same, and the crucial memory sticks remain the same.

 

The only difference is YOU putting in the effort to try these other steps first. And I will help you along the way.

 

Let me know what you think,

 

~Michael

0 Kudos
Reply