Intel 10700 XTU default profile

[IanI]

Hello,

I made a mistake an deleted the default profile for my CPU's setting in Intel Extreme Tuning Utility, so now the only setting my PC runs at is an unstable overclock setting. Is there somewhere to download the default profile so I can "un-overclock" my CPU? Or, is there another work around to get my CPU back to factory settings and remove my overclock setting?

Right now, no matter what I do (uninstall XTU, reboot, etc) I am stuck with my overclock settings on my CPU and it causes frequent crashes. 

Help, please!

Thanks!

[Jose_Intel]

Hello @IanI

Thank you for posting on the Intel️® communities.

We sincerely regret you are experiencing issues with the Intel® Extreme Tuning Utility, we will be more than happy to assist you.

Please try loading the default BIOS settings. (for further assistance, please contact the system manufacturer).

Also, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

Best regards,

Jose B.

Intel Customer Support Technician

[IanI]

Jose,

No luck. Tried resetting to default bios, but I think that file may have been deleted or something, as it is still loading with the unstable overclock. see attached.

[Jose_Intel]

Hello IanI

We hope you are doing fine. 

Were you able to reset the default BIOS settings? 

Let us know if you still need assistance by attaching the required report. 

Best regards,  

Jose B.   

Intel Customer Support Technician 

[Jose_Intel]

Hello @IanI

Thank you for the report.

We noticed that the BIOS is not up to date. Please download and install the latest version F.27 (for further instructions, please contact the system manufacturer). Then, load the default values again.

Best regards,

Jose B.

Intel Customer Support Technician

[IanI]

Thanks Jose, I was able to update to that Bios version. How do I load the default values? My pc still booted with al the overclocking on.

[Jose_Intel]

Hello @IanI

Thank you for following our recommendation.

For further assistance regarding the motherboard settings, we highly recommend contacting the system manufacturer. Then, reply back when done.

Best regards,

Jose B.

Intel Customer Support Technician

[Jose_Intel]

Hello IanI

We hope you are doing fine. 

Were you able to contact the system manufacturer in order to load the BIOS default settings? 

Let us know if you still need assistance. 

Best regards,  

Jose B.   

Intel Customer Support Technician 

[Jocelyn_Intel]

Hello, @IanI  

I hope you are doing great. 

As we have not heard back from you, we will proceed to close this thread now. 

If you need any further assistance, please feel free to contact us back and submit a new question as this thread will no longer be monitored.  

Best regards,  

Jocelyn M.   

Intel Customer Support Technician.