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GAcke
Beginner
1,730 Views

Intel CPU warranty valid/honored if purchased through Ebay?

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Well I didn't see a warranty category so I decided post here. I was pretty sure that Intel will not honor warranty if an Intel CPU is purchased brand new/Boxed/Sealed from an Ebay seller, unless they are an IAD.

Can I get definitive confirmation on this?

I see Ebay sellers claiming 3 year warranty, but when I asked if he was an IAD. His only response was, its a brand new sealed/boxed CPU.

Here is the listing I am referring too, there are others but this was the only seller that responded to my question.

https://www.ebay.com/itm/232665791485?ul_noapp=true https://www.ebay.com/itm/232665791485?ul_noapp=true

Thanks.

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1 Solution
idata
Community Manager
318 Views

Hello MrTrumpz,

 

Thank you so much for contacting us regarding the questions and inquiries that you have about your CPU'S warranty period, it will be more than a pleasure to help you out with all the information about it.

 

Essentially all brand new sealed/boxed CPUs must have 3 years of warranty if they are purchased only through an Intel Authorized Distributor.

 

If that's the case could make an RMA if the markings (ATPO and FPO) of the unit are validated through:

 

https://supporttickets.intel.com/warrantyinfo https://supporttickets.intel.com/warrantyinfo

 

If you do not know where to find this information you can use the following link:

 

http://www.intel.com/content/www/us/en/support/processors/000005609.html http://www.intel.com/content/www/us/en/support/processors/000005609.html

 

However if online users (like the ones claiming that they provide 3 years of warranty from Ebay) sell a processor to an online purchaser, they must be in charge of the warranty, meaning that if you run into any issues the original seller from Ebay must take care of the warranty under his/her expenses.

 

 

I hope this helps.

 

Best Regards,

 

Diego S

 

View solution in original post

2 Replies
idata
Community Manager
319 Views

Hello MrTrumpz,

 

Thank you so much for contacting us regarding the questions and inquiries that you have about your CPU'S warranty period, it will be more than a pleasure to help you out with all the information about it.

 

Essentially all brand new sealed/boxed CPUs must have 3 years of warranty if they are purchased only through an Intel Authorized Distributor.

 

If that's the case could make an RMA if the markings (ATPO and FPO) of the unit are validated through:

 

https://supporttickets.intel.com/warrantyinfo https://supporttickets.intel.com/warrantyinfo

 

If you do not know where to find this information you can use the following link:

 

http://www.intel.com/content/www/us/en/support/processors/000005609.html http://www.intel.com/content/www/us/en/support/processors/000005609.html

 

However if online users (like the ones claiming that they provide 3 years of warranty from Ebay) sell a processor to an online purchaser, they must be in charge of the warranty, meaning that if you run into any issues the original seller from Ebay must take care of the warranty under his/her expenses.

 

 

I hope this helps.

 

Best Regards,

 

Diego S

 

View solution in original post

GAcke
Beginner
318 Views

Well, I was pretty sure this was the case. Thank you for the confirmation. I'm glad I didn't make the mistake of purchasing from a non IAD.

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