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Z_www
Beginner
3,053 Views

Intel CSME System Tools v11 for LINUX

Hello! I am a system integrator and I run a very small company to offer tailored systems to my customers. While from motherboard manufacturers I could find all the tools in the subject for widnows, I could not find for example FPT for linux. But I know you have it because I found another version of FPT, which runs on linux but since it is for a differnet platform, it complains by saying:

Intel (R) FPT Version: 12.0.20.1301

Copyright (C) 2005 - 2018, Intel Corporation. All rights reserved.

 

 

Error 63: Unknown or unsupported hardware platform. HW: Intel(R) Sunrise Point Chipset. Supported HW: Cannonlake Platform.

 

That's because it's version 12 and not version 11.

But everywhere I searched I found v11 only with windows executables.

 

Please help.

I need FPT (and all other tools available) for "Intel(R) Sunrise Point Chipset".

 

Regards

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14 Replies
RAJU2529
New Contributor III
614 Views

i could not able to find Intel CSME System Tools v11 for Linux , but I found for windows

To use use Intel CSME System Tools v12 , you need 300 /C240 series chipset motherboard systems .

 

Visit below website , you will find all the required details and the firmwares ,

https://www.win-raid.com/t596f39-Intel-Management-Engine-Drivers-Firmware-amp-System-Tools.html

 

Warning :: Above site does not  controlled  by intel , hence no warranty or no guarantee

Z_www
Beginner
614 Views

Hi, I know that website very well. Unfortunately, as I said, I found the linux version of FPT only inside CSME Tools v12 but not in v11 !

 

I really hope Intel or anyone else can provide that!

 

Wanner_G_Intel
Moderator
614 Views

Hello Z(www, Thank you for joining this Intel Community. To address this issue, we recommend posting your question on our Intel® Developer Zone for more information on this issue. https://software.intel.com/en-us/home Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Z_www
Beginner
614 Views

which do you think is the appropriate forum for such a question?

Z_www
Beginner
614 Views

It would be nice if you could ask or search your internal sites, without me bothering the forums.

Also, usually intel tells to contact the motheboard manufacturer which usually tells to contact Intel..

By the way I found on win-raid forums that FPT for linux exists for version v12. I just need the same for version v11.

Wanner_G_Intel
Moderator
614 Views

Hello Z(www, We will do research about this request. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Wanner_G_Intel
Moderator
614 Views

Hello Z(www, The information requested may not be available on this Community. Please refer to the following support web links to address this issue: Intel® Developer Zone https://software.intel.com/en-us/support Forums https://software.intel.com/en-us/forum Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Z_www
Beginner
614 Views

Please, kindly tell me on which of the many sub-forums should I post my question.

(Can't you ask internally in the meanwhile and get back to me by e-mail?)

Wanner_G_Intel
Moderator
614 Views

Hello Z(www, I will get back to you soon. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Z_www
Beginner
614 Views

Sorry to bother you again... any news?

Z_www
Beginner
614 Views

still no answer by anybody.... that's really horrible.

Amy_C_Intel1
Employee
614 Views

Thank you for your patience. Intel® Business Client Software Development should be the right one. Amy C Intel Customer Support Technician Under Contract to Intel Corporation
Z_www
Beginner
614 Views

Hello again.. I posted my question here: https://software.intel.com/en-us/forums/intel-business-client-software-development/topic/802500

But still no answer....

 

Wanner_G_Intel
Moderator
614 Views

Hello Z(www, Intel® Developer Zone is a different support channel. Hopefully, they will address your concern as soon as possible. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
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