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Intel Connectivity Network Service High Memory Utilization

maximuseros665
Beginner
296 Views

Running my PC on idle and found that I have high ram utilization.

I checked the task manager and found out that Intel Connectivity Network Service has high memory usage.  

I am not sure if what is the apps used by this service. How should i fix it? 

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5 Replies
Alberto_R_Intel
Moderator
280 Views

maximuseros665, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system:

What is the model of the Intel® processors?

What is the model of the motherboard?

If this is a laptop, what is the model of it?

What is the model of the memory RAM? Please provide the quantity stick, voltage, and speed of the modules.

Was it working fine before?

When did the issue with the memory RAM start?

Did you make any recent hardware/software changes that might cause this issue?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician


maximuseros665
Beginner
252 Views

CPU - Ci5-1245U

MB - Lenovo

RAM - 8GB

I just found the high memory usage since I stay my laptop on idle mode overnigiht.

I am using Win11 Pro

Alberto_R_Intel
Moderator
244 Views

maximuseros665, Thank you very much for providing that information.


Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
208 Views

Hello maximuseros665, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
171 Views

Hello maximuseros665, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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