Intel® Core™ i5-3470 & Zoom

[Michael10]

Hello,

Does anyone know of a workaround to allow this processor to work with Zoom and Zoom's background, without having to use a green screen? It's very odd: this processor works fine with backgrounds in MS Teams, but not in Zoom. Thx.

[AlHill · Accepted solution]

Be thankful that it works in Teams.  Zoom backgrounds only work on intel® UHD Graphics 620 or later.

Doc (not an Intel employee or contractor)

[Michael10]

Thank you. Is there any software workaround?

[AlHill]

No.

Doc (not an Intel employee or contractor)

[Michael10]

Thank you

[Jose_V_Intel]

Hello Michael10,

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, I am glad to see that fellow community members have the knowledge and they jumped in and helped. You may also find the Discontinued Products (https://www.intel.com/content/www/us/en/support/discontinued-products.html) website helpful to address your request.

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards,

Jose V.

Intel® Customer Support Technician