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Intel Extreme Tuning Utility "unable to start (...) if there is another tuning application running,

Halcolt
Beginner
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I have already seen the same question before but reading it didn't help me much
https://community.intel.com/t5/Processors/Intel-Extreme-Tuning-Utility-quot-unable-to-start-if-there-is/m-p/639750
i have the same problem as the one in the link but none of those work so i would be glad if there any one can help me with this problem. The file attach have my SSU, i currently have the Dell G5 5500 laptop with i7-10750H and suffer from quite extreme overheating problem and need to be undervolted it but as i read Dell seem have already lock that ability so if can, anyone can tell me a save way to unlock  this ability? Or i have to unlock it manually with the guide of someone I found on youtube with unknown consequence?

 

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AlHill
Super User
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Your i7-10750H  is not supportedd by XTU.  XTU only supports X and K processors. 

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

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