Processors
Processors (Intel® Core™, Intel® Xeon®, etc); processor utilities and programs (Intel® Processor Identification Utility, Intel® Extreme Tuning Utility, Intel® Easy Streaming Wizard, etc.)
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Intel Extreme Tuning Utility "unable to start (...) if there is another tuning application running,

RainbowDash
Beginner
370 Views

Hi

I'm running 12 900k, and I'am unable to launch XTU, I already did what its said on the site, reinstalled multiple times, and the issue still occures. Gladly take any solution on that. 

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JosueO_Intel
Moderator
350 Views

Hello RainbowDash,


Thank you for posting on the Intel communities. In order to have a better understanding of the issue, please share with us the following information: 


Was it working before? If so, when did the issue start happening?

Do you have any other tunning applications installed in the system?


Also, please download and install the Intel System Support Utility (Intel SSU):

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 

Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View".  

Click on "Next", save the report and attach it to your response.


Regards, 


Josue O.  

Intel Customer Support Technician



JosueO_Intel
Moderator
330 Views

Hello RainbowDash,


Were you able to check the previous post?  

Let us know if you still need assistance.  


Regards, 


Josue O.  

Intel Customer Support Technician



JosueO_Intel
Moderator
305 Views

Hello RainbowDash,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 


Regards, 


Josue O.  

Intel Customer Support Technician



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