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Intel I5 3470 missing features

SilverSam
Beginner
1,578 Views

Hello,

 

Recently I purchased the game The last of us part 1 on PC.

But I can't launch the game because of CPU missing features. There is a part of the log message :


-[ CPU Info ]--------------------------------------------------------
GenuineIntel : Intel(R)
# Logical Cores: 4
Base Frequency : 0.00GHz
Max Frequency : 0.00GHz
Ref Frequency : 0.00GHz
Features : mmx, avx, sse, sse2, sse3, sse41, sse42, f16c
popcnt, rdtscp, xsave, osxsave, monitor, ssse3
aes, rdrand, msr, cx8, sep, cmov, clfsh, fxsr
fsgsbase, erms, lahf, syscall, pclmulqdq
cmpxchg16b
---------------------------------------------------------------------

CPU not supported! Missing features: lzcnt, bmi1

 

My questions are :

  • Does the Intel I5 3470 have this missing features : lzcnt and bmi1 ?
  • If he's got it, how can I activate them for playing the game ?

 

For your information and after hours of search on the internet, I update my Windows 10 Family to Windows 10 Pro in order to activate Hyper V in BIOS and OS.

There is my config :

 

  • Model CPU : Intel I5 3470
  • Model GPU : Nvidia Geforce RTX 2060 12 Go Vram
  • GPU Driver ver. : 531.41
  • RAM : 16Go DDR3
  • HDD or SSD : classical HDD
  • OS : Windows10 Professional 64bits

 

Thanks for your help.

 

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3 Replies
AlHill
Super User
1,565 Views

yes, it is very likely missing features in the processor graphics, as it is 11 years old!

The latest/last driver can be found here:

https://www.intel.com/content/www/us/en/download/18606/intel-graphics-driver-for-windows-15-33.html

If that does not work, you should simply disable the processor graphics in the bios and use only the nvidia.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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SilverSam
Beginner
1,524 Views

Hello AlHill,

 

Many Thanks to you.

It was effectively the processor graphics who make the game crashing.

The latest Intel driver didn't work and I desinstall it.

I found how to disable the processor graphics in the bios, that was the first step it makes it works.

The second step is that I had to disable the Intel(R) HD Graphics in the device manager.

I would never have found on my own. So thank you again for your very helpful help

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AlHill
Super User
1,521 Views

Glad you have it working.  The missing features of your processor graphics is likely OpenGL, which is 4.0:

https://www.intel.com/content/www/us/en/support/articles/000005524/graphics.html?eu-cookie-notice

 

New games probably are not going to run on "old" APIs.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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