- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My computer keep crashing (Blue Screens) when I'm rendering for a few minutes in Adobe Premiere or After Effects or when I'm loading high graphic games (VR games with Oculus Rift, Assasin's Creed Odesy).
Somtimes when the computer crashes once, it's very likely to crash again, specially if I try to render again after the first crash. most of the time I can render the video safely if I wait a few hours. I also think feel that the computer is very hot, and the crashes occur more in summer.
I suspect my processor over heats, it is an Intel I7 11700k and it's cooler is a Antec A40 pro fan. I was told by a technician that the fan isn't cooling enough. does any body know about this? has anyone experienced this problem? Intel's website says that the processesor is 125 TDP, and Antec's website says the fan is 125 TDP as well, so I don't understand why isn't it enough?
My sources:
Antec's TDP:
https://www.antec.com/product/cooling/a40-pro
Intel's TDP:
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello Shaool,
Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your Intel® Core™ i7-11700K Processor.
In order to better assist you, please provide the following:
1. What is the brand and model name of your motherboard?
2. What is the operating system installed as well as the version and built?
3. What is the temperature reached by the system before the crash? Can you take a picture?
4. Can you take a picture of the blue screen of death?
5. Run and attach the report from the Intel® Processor Diagnostic Tool:
Regards,
Deivid A.
Intel Customer Support Technician
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
As for the information
The motherboard is Gigabyte B650M DS3H and the operating system is windows 11.
I don't know how to check the temperatures but I did run the diagnostic tool and it all went well until the CPU check when the computer crashed
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
CRITICAL_PROCESS_DIED
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Does this behavior sounds like over heating?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am suggesting a few things,
- Always be running an app that will monitor processor, chipset and motherboard temperatures. The best app (IMHO) is AIDA64, but this app costs money once the trial period expires (I think it worth it!). If you must have free, the best app (IMHO) is HWiNFO64. There are lots of others that would suffice for this task.
- In most cases, the cooling solution is connected to the motherboard's fan headers and the motherboard is making all decisions regarding the speed of the fans, pumps, etc. that have been connected. The fan speed control curve is typically configured in BIOS Setup. IMHO, you want a curve that guarantees that the fans are at maximum speed if the processor temperatures goes above, say, 90c.
Hope this helps,
...S
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I must admit I don't have a lot of knowledge in this field, I downloaded HWiNFO64 but couldn't understand any of it.
The TDP was indeed 125 like written on the box. There was a window of 8 bars for each cores and they were all yellow most of the time even before I started rendering. After I run the Intel diagnostic tool the computer crashed when it came to checking the CPU (all the previous tests turned out fine). When the computer rebooted and I tried to open HWiNFO64 it crashed again, so now I’m a bit cautious of reopening it.
Does any of this behavior indicates CPU overheating?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page