Intel I9 7900X detect as i7 7900x

[Wildy]

Hello, i installed an intel i9 7900X proccessor

in Asus TUF X299

but in the bios and windows detect it as i7 7900X

i see many review in youtube about I9 7900X and 90% video i see is detect as i7 7900X

can someone explain me about that ?

Thanks

you can check picture in the attachmen

[RamyerM_Intel]

This is indeed a strange issue. I want to makes sure I will be able to identify your CPU first, kindly please send us the ATPO located on the outside edge of the CPU.

You may use this link:https://www.intel.com/content/www/us/en/support/articles/000005609/processors.html

Kindly also please run the following in your system so we can better understand your current setup: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html. Once you do , please send us the logs. 

Ramyer M. 

Intel Customer Support Technician 

[RamyerM_Intel · Accepted solution]

Hi Wildy,

I am just looking for an update regarding the information we requested. Kindly please let us know about this information so we can identify the next steps that needs to be taken to solve this issue. 

Ramyer M.

Intel Customer Support Technician 

[Wildy]

Already solved

i using intel i9 7900x version is ES

[RamyerM_Intel]

Hello Wildy, 

Thank you for confirming the product that you have intel i9 7900x. Due to this product being discontinued, we no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website at this link: https://www.intel.com/content/www/us/en/support/discontinued-products.html helpful to address your request. 

If you have question regarding different product, kindly please create a new thread as this thread will no longer be monitored. 

Thank you for patience and understanding. 

Ramyer M.

Intel Customer Support Technician