Intel ITP-XDP 3BR Debugger is not working

[MSelv2]

We have bought an ITP-XDP 3BR Debugger which was working fine, but it stopped working suddenly. We checked the power supply from the cable which was 5V. Could you please help with the same.

[AlHill]

Wrong forum.

Doc

[MSelv2]

Could you please provide a link for the correct forum?

[AlHill]

I wish I knew. You will have to wait for one of the Intel support engineers to move your thread.

Doc

[AndrewG_Intel]

Hello MSelv2

Thank you for posting on the Intel® communities.

Regarding your inquiries, we would like to inform you that Intel® Community is not the proper channel of support for the ITP-XDP 3BR Kit. We recommend you to contact the place of purchase to receive the proper assistance for this inquiry.

In addition, you may also refer to our Design-In Tools Store and contact support by clicking on the Support tab at the bottom of the website.

https://designintools.intel.com/In_Target_Probe_Debug_Tool_Kit_p/itpxdp3brext.htm

Regards,

Andrew G.

Intel Customer Support Technician

[Developper]

Hello
We have recently purchased 4 units of Intel XDP 3BR kit. It is not working.
adapter's green light is coming but from the debugger red light is there and also fan is not functioning...