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idata
Community Manager
4,634 Views

Intel Processor Diagnostic Tool Fail

Hello,

I am having an issue with my I7 7700K processor - whenever I do the IPDT test it fails, and yes, I ran it as an administrator. I hope someone can help me with pointing out what's the cause of these issues.

Here are the results of the test:

--- IPDT64 - Revision: 4.1.0.24

--- IPDT64 - Start Time: 21.02.2018. 17:41:51

CPU1

Genuine Intel CPU Test

Module Version: 1.0.14.64b.W

Start Time: Wed Feb 21 17:41:52 2018

Test Result - PASS

Expected: GenuineIntel

Detected: GenuineIntel

End Time: Wed Feb 21 17:41:52 2018

Total Time: seconds: 0

--------------------------------------------------------------------

CPU1

CPU Brand String Test

Module Version: 1.0.17.64b.W

Start Time: Wed Feb 21 17:41:53 2018

Test Result - PASS

Expected: Intel(R) Core(TM) CPU @

Detected: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz

Intel(R) Core(TM) processor detected..!!..

End Time: Wed Feb 21 17:41:53 2018

Total Time: seconds: 0

--------------------------------------------------------------------

CPU1

Cache Test

Module Version: 1.0.14.64b.W

Start Time: Wed Feb 21 17:41:53 2018

Test Result - PASS

--- Reading Cache Size ---

- Detected L1 Data Cache Size --> 32

- Detected L1 Inst Cache Size --> 32

- Detected L2 Cache Size --> 256

- Detected L3 Cache Size --> 8192

Cache Size Test Passed!!!

End Time: Wed Feb 21 17:41:54 2018

Total Time: seconds: 1

--------------------------------------------------------------------

CPU1

MMXSSE Test

Module Version: 1.0.19.64b.W

Start Time: Wed Feb 21 17:41:54 2018

Test Result - PASS

DetectUtils64 DLL Version - 1.1.2

--- Determining MMX - SSE capabilities ---

..MMX is supported on this CPU..

..SSE is supported on this CPU..

..SSE2 is supported on this CPU..

..SSE3 is supported on this CPU..

..SSSE3 is supported on this CPU..

..SSE4.1 is supported on this CPU..

..SSE4.2 is supported on this CPU..

MMX Test Result --- PASS

SSE Test Result --- PASS

SSE2 Test Result --- PASS

SSE3 Test Result --- PASS

SSSE3 Test Result --- PASS

SSE4.1 Test Result --- PASS

SSE4.2 Test Result --- PASS

End Time: Wed Feb 21 17:41:54 2018

Total Time: seconds: 0

--------------------------------------------------------------------

CPU1

IMC Test

Module Version: 1.0.10.64b.W

Start Time: Wed Feb 21 17:41:54 2018

Test Result - PASS

--- Reading Memory Size ---

Detected Memory Size is --> 16.00GB

--- Subtest - Memory Size Test Passed!!! ---

--- Integrated Memory Controller Stress Test ---

Memory to be allocated = 1048576 byte

Memory Allocated.

Test 1 Ones and Zeros Moving Inversions write operations - Passed

Test 1 Ones and Zeros Moving Inversions verification operations - Passed

Test 2 32Bits Sliding Ones write operations - Passed

Test 2 32Bits Sliding Ones verification operations - Passed

Test 3 32Bits Sliding Zero write operations - Passed

Test 3 32Bits Sliding Zero verification operations - Passed

Memory Deallocated.

--- Subtest - Memory Stress Test Passed!!! ---

Integrated Memory Controller Stress Test Passed!!!

End Time: Wed Feb 21 17:41:54 2018

Total Time: seconds: 0

--------------------------------------------------------------------

CPU1

Parallel_PrimeNum_i7-7 Test

Module Version: 1.0.0.8

Start Time: 21.02.2018. 17:41:57

Test Result - PASS

Module Math_PrimeNum.exe Completed - Pass

Prime Number Generation Test

Module Version: 1.0.17.64b.W

Start Time: Wed Feb 21 17:41:58 2018

DetectUtils64 DLL Version - 1.1.2

AVX is supported in your OS

Max AVX supported = AVX2

Test Result - PASS

Operation Per Second: 124182

Error: 0

--- Prime Number Generation Test Passed!!!---

End Time: Wed Feb 21 17:42:18 2018

Total Time: seconds: 20

Parallel_PrimeNum_i7-7

End Time: 21.02.2018. 17:42:18

--------------------------------------------------------------------

CPU1

Parallel_FP_i7-7 Test

Module Version: 1.0.0.8

Start Time: 21.02.2018. 17:42:19

Test Result - PASS

Module Math_FP.exe Completed - Pass

Floating Point Test

Module Version: 1.0.16.64b.W

Start Time: Wed Feb 21 17:42:19 2018

DetectUtils64 DLL Version - 1.1.2

AVX is supported in your OS

Max AVX supported = AVX2

FMA3 supported

Test Result - PASS

Million Floating Points per Second, MFLOPS: 479.635

Error: 0

--- Floating Point Test Passed!!!---

End Time: Wed Feb 21 17:42:39 2018

Total Time: seconds: 20

Parallel_FP_i7-7

End Time: 21.02.2018. 17:42:39

--------------------------------------------------------------------

CPU1

Parallel_Math_i7-7 Test

Module Version: 1.0.0.8

Start Time: 21.02.2018. 17:42:39

Test Result - PASS

Module Math_FP.exe Completed - Pass

Module Math_PrimeNum.exe Completed - Pass

Module AVX.exe Completed - Pass

Module FMA3.exe Completed - Pass

Floating Point Test

Module Version: 1.0.16.64b.W

Start Time: Wed Feb 21 17:42:39 2018

DetectUtils64 DLL Version - 1.1.2

AVX is supported in your OS

Max AVX supported = AVX2

FMA3 supported

Test Result - PASS

Million Floating Points per Second, MFLOPS: 0.195

Error: 0

--- Floating Point Test Passed!!!---

End Time: Wed Feb 21 17:44:09 2018

Total Time: seconds: 90

Prime Number Generation Test

Module Version: 1.0.17.64b.W

Start Time: Wed Feb 21 17:42:39 2018

DetectUtils64 DLL Version - 1.1.2

AVX is supported in your OS

Max AVX supported = AVX2

Test Result - PASS

Operation Per Second: 69467

Error: 0

--- Prime Number Generation Test Passed!!!---

End Time: Wed Feb 21 17:44:09 2018

Total Time: seconds: 90

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5 Replies
idata
Community Manager
1,305 Views

Hello Villari,

Thank you for contacting Intel Communities Support.

I will be glad to assist you today.

To provide a detailed answer and understand why the processor is failing the test, please download the Intel® System Support Utility, save the results in your computer and upload them here.

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Download Intel® System Support Utility for Windows*

I look forward to hearing from you.

Regards,

Wanner G.

idata
Community Manager
1,305 Views

Hello Villary,

 

 

I was reviewing your case to know if you needed any further assistance. It would be great to have basic information about your system to shed light on the issue you are having. Please let me know if you need any further help.

 

 

Wanner G.
idata
Community Manager
1,305 Views

Hi, sorry for the late response.

Here are the results of the SSU scan. Like I said, my CPU is constantly failing the Intel Processor Diagnostic Tool test and I would like to find out why that is.

idata
Community Manager
1,305 Views

Hello Villari,

 

 

I was looking at the scan you attached and the configured clock speed for your memory is "3000 MHz". According to the memory specifications for yourhttps://ark.intel.com/products/97129/Intel-Core-i7-7700K-Processor-8M-Cache-up-to-4_50-GHz Intel® Core™ i7-7700K Processor, the memory supported is DDR4-2133/2400, DDR3L-1333/1600 @ 1.35V. You can try using a supported memory and run the test again.

 

Also, you can check the BIOS settings to make sure that overclocking is disabled; You might try resetting the BIOS settings to default values as well.

 

 

I hope these recommendations shed light on the issue you are having.

 

I look forward to hearing from you.

 

 

Wanner G.

 

idata
Community Manager
1,305 Views

As far as I know I never had any issues overclocking my RAM to 3000Mhz and I was informed that it wouldn't cause any instability with my CPU?

Anyway, I've reset my PC and it seems to have fixed the problem, I now pass the Intep Processor Diagnostic test!

Thank you for replaying to my posts!