Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz Not Virtualized

[Russd]

Although Virtualization is enabled in my UEFI BIOS, the Intel Processor Identification Utility says it is not (and indeed virtualization is not working): 

Intel Processor Identification Utility
Version : 6.7.21.1028
TimeStamp : 2022/01/29 03:24:55
Operating System : Microsoft Windows NT 10.0.19044.0
Number of processors in system: 1
Current processor: 1
Active cores per processor: 6
Disabled cores per processor: 0
Processor Name: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
Type : 0
Family : 6
Model : 9E
Stepping : A
Revision: EA
Maximum CPUID Level: 22
L1 Instruction Cache: 6 x 32 KB
L1 Data Cache: 6 x 32 KB
L2 Cache: 6 x 256 KB
L3 Cache: 12 MB
Packaging: LGA1151
Enhanced Intel SpeedStep® Technology: Yes
MMX(TM): Yes
Intel SSE: Yes
Intel SSE2: Yes
Intel SSE3: Yes
Intel SSE4: Yes
Intel AES-NI: Yes
Intel AVX: Yes
Enhanced Halt State: Yes
Execute Disable Bit: Yes
Intel Hyper-Threading Technology: Yes
Intel 64 Architecture: Yes
Intel virtualization technology: No
Intel vt-x with extended page tables: No
System Graphics: Add-in graphics
Base TDP: 65
Expected Processor Frequency: 3.20 GHz
Reported Processor Frequency: 4.28 GHz
Expected System Bus Frequency: 100 MHz
Reported System Bus Frequency: 100 MHz
*************************************************************

Why?

[n_scott_pearson]

There are a couple of possibilities here,

1. Your motherboard manufacturer may have a parameter in their BIOS that says Virtualization is enabled, but they are really not enabling it at the hardware level. This is something to discuss with them.
2. You are testing for this capability from within a Virtual Machine (VM) and thus being told that Virtualization is disabled because the VM cannot host a VM Monitor (VMM).
3. You are displaying this status using an out-of-date version of the reporting tool. Try something better - like AIDA64 or HWiNFO64.

Hope this helps,

...S

[Russd]

Thanks for your thoughts, Scott. I just download the tool from the Intel website, but I’ll give the other two tools a try anyway. I’ll also try the MB manufacturer, but I don’t expect much help there. 

Kind thoughts and thank you for your interest!

[Russd]

Well, I tried your suggestions, Scott, but they have not helped. I should be able to run BlueStacks 5 but cannot. Error is indicating lack of support for VM. Yet I can run BlueStacks 5 on my notebook PC. That PC has an Intel i7-8550U CPU @ 1.80GHz.

[n_scott_pearson]

I can only suggest that you contact the motherboard manufacturer. They have complete control over the BIOS implementation and what capabilities of the processor are enabled in the runtime environment.

Sorry I have no better suggestion,

...S