Intel(R) Core(TM) i9-14900K IPDT64 - Result: Fail

[pauls17]

Hi

I'm getting "IPDT64 - Result: Fail"

getting various BSOD when trying to game or sometimes just trying to login to windows

performed a clean install of windows and updated drivers

[VonM_Intel]

Hi, pauls17.

Thank you for posting in our Community.

The Intel Processor Diagnostic Tool's failure result suggests there might be an issue with your processor, which could be contributing to the Blue Screen of Death (BSOD) errors you're encountering. These errors can stem from various factors, including hardware malfunctions, driver issues, or corrupted system files.

Given that a clean Windows installation and driver updates haven't resolved the problem, further information is needed to diagnose the issue:

• Could you describe the specific behavior of the applications when the failures occur?
• Are the failures manifest as application crashes, BSODs, or both?
• Running a stress test using Intel® Extreme Tuning Utility (Intel® XTU) with AVX2 for 5 minutes and sharing the results can provide valuable insights.

These details will assist in pinpointing the cause of the software failures and guide the next steps in troubleshooting. Remember to back up your data before conducting any tests or making system changes.

Best Regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hi, pauls17.

I trust you're doing well.
I have not heard back from you, we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,
Von M.
Intel Customer Support Technician

[Kat-]

Hey,

im having the same issue with a lot more things going wrong with my machine and even tho im fairly used to working with pc's im quite helpless at this point. Maybe we can start resolving my shattered system here  

System (as seen in TESTRESULTS):

Gigabyte Aorus Z790 Elite AX rev. 1.1
13900KF
2x 16GB Corsair Vengeance 6Ghz DDR5
Palit RTX4090 Gamerock

The issues i have been dealing with:

- regular BSOD of different forms (eg. SYSTEM_SERVICE_EXCEPTION, IRQL_NOT_GREATER_OR_EQUAL, CRITICAL_SERVICE_FAILED (i think))

- not being able to install any Nvidia Drivers (old or new)

- Pc freezing on startup during password screen

- pc randomly freezing while operating (if u got past the log in screen)

- RAM scan found nothing but didn't try memtest86 yet

- Failed IPDT64 GPUStressW inside IPDT

- MS Edge randomly closing or displaying error page

Thank you in advance!

[PC1997]

Open Windows Event Viewer:

Looks for these errors in the first picture - double click on the highlighted entry... if none, re-test using benchmarks / XTU (Intel Extreme Tuning Utility), run games... anything that normally causes your PC to crash and recheck those logs, then report back...