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Community Manager
1,270 Views

Intel Virtualization i5-4460 not working

Hey community,

since a few days I have trouble with the Intel Virtualization of my i5-4460.

 

It is not available anymore and I have no possibility to activate it in BIOS because there is no option for that.

I have not changed the hardware and before it worked perfectly, so I have no idea what causes the problems.

 

I have installed the newest Chipset and Management Engine drivers for my mainboard and also tried different BIOS versions - without success.

I need this feature for VirtualBox, so I would really appreciate your help!

Kind regards,

tobi

Mainboard: MSI H81M-P33

CPU: i5-4460

OS: Win 10 Pro 64-Bit

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Super User
110 Views

Download, run, and post the results of this tool. Then, an Intel support engineer can assist you.

https://www.intel.com/content/www/us/en/support/articles/000005567/processors.html The Intel® Processor Diagnostic Tool

Also, on Windows 10, are you running 1803 or 1809?

Doc

Doc (not an Intel employee or contractor)
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Community Manager
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Hey Al,

thanks for your reply.

I have 1803 running and there are no Windows Updates available.

 

Below is the result of the diagnostic tool, the tests have passed.

---------------------------------------------------------------------------------------------

--- IPDT64 - Revision: 4.1.0.31

--- IPDT64 - Start Time: 06.11.2018 22:39:46

CPU1

Genuine Intel CPU Test

Module Version: 1.0.16.32b.W

Start Time: Tue Nov 6 22:39:46 2018

Test Result - PASS

Expected: GenuineIntel

Detected: GenuineIntel

End Time: Tue Nov 6 22:39:46 2018

Total Time: seconds: 0

--------------------------------------------------------------------

CPU1

CPU Brand String Test

Module Version: 1.0.20.64b.W

Start Time: Tue Nov 6 22:39:46 2018

Test Result - PASS

Expected: Intel(R) Core(TM) CPU @

Detected: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz

Intel(R) Core(TM) processor detected..!!..

End Time: Tue Nov 6 22:39:46 2018

Total Time: seconds: 0

--------------------------------------------------------------------

CPU1

Cache Test

Module Version: 1.0.16.64b.W

Start Time: Tue Nov 6 22:39:47 2018

Test Result - PASS

--- Reading Cache Size ---

- Detected L1 Data Cache Size --> 32

- Detected L1 Inst Cache Size --> 32

- Detected L2 Cache Size --> 256

- Detected L3 Cache Size --> 6144

Cache Size Test Passed!!!

End Time: Tue Nov 6 22:39:47 2018

Total Time: seconds: 0

--------------------------------------------------------------------

CPU1

MMXSSE Test

Module Version: 1.0.21.64b.W

Start Time: Tue Nov 6 22:39:47 2018

Test Result - PASS

DetectUtils64 DLL Version - 1.1.2

--- Determining MMX - SSE capabilities ---

..MMX is supported on this CPU..

..SSE is supported on this CPU..

..SSE2 is supported on this CPU..

..SSE3 is supported on this CPU..

..SSSE3 is supported on this CPU..

..SSE4.1 is supported on this CPU..

..SSE4.2 is supported on this CPU..

MMX Test Result --- PASS

SSE Test Result --- PASS

SSE2 Test Result --- PASS

SSE3 Test Result --- PASS

SSSE3 Test Result --- PASS

SSE4.1 Test Result --- PASS

SSE4.2 Test Result --- PASS

End Time: Tue Nov 6 22:39:47 2018

Total Time: seconds: 0

--------------------------------------------------------------------

CPU1

IMC Test

Module Version: 1.0.12.64b.W

Start Time: Tue Nov 6 22:39:47 2018

Test Result - PASS

--- Reading Memory Size ---

Detected Memory Size is --> 12.00GB

--- Subtest - Memory Size Test Passed!!! ---

--- Integrated Memory Controller Stress Test ---

Memory to be allocated = 1048576 byte

Memory Allocated.

Test 1 Ones and Zeros Moving Inversions write operations - Passed

Test 1 Ones and Zeros Moving Inversions verification operations - Passed

Test 2 32Bits Sliding Ones write operations - Passed

Test 2 32Bits Sliding Ones verification operations - Passed

Test 3 32Bits Sliding Zero write operations - Passed

Test 3 32Bits Sliding Zero verification operations - Passed

Memory Deallocated.

--- Subtest - Memory Stress Test Passed!!! ---

Integrated Memory Controller Stress Test Passed!!!

End Time: Tue Nov 6 22:39:48 2018

Total Time: seconds: 1

--------------------------------------------------------------------

CPU1

Parallel_PrimeNum_i5-4 Test

Module Version: 1.0.0.9

Start Time: 06.11.2018 22:39:48

Test Result - PASS

Module Math_PrimeNum.exe Completed - Pass

Prime Number Generation Test

Module Version: 1.0.19.64b.W

Start Time: Tue Nov 6 22:39:48 2018

DetectUtils64 DLL Version - 1.1.2

AVX is supported in your OS

Max AVX supported = AVX2

Test Result - PASS

Operation Per Second: 127463

Error: 0

--- Prime Number Generation Test Passed!!!---

End Time: Tue Nov 6 22:40:08 2018

Total Time: seconds: 20

Parallel_PrimeNum_i5-4

End Time: 06.11.2018 22:40:08

--------------------------------------------------------------------

CPU1

Parallel_FP_i5-4 Test

Module Version: 1.0.0.9

Start Time: 06.11.2018 22:40:08

Test Result - PASS

Module Math_FP.exe Completed - Pass

Floating Point Test

Module Version: 1.0.18.64b.W

Start Time: Tue Nov 6 22:40:08 2018

DetectUtils64 DLL Version - 1.1.2

AVX is supported in your OS

Max AVX supported = AVX2

FMA3 supported

Test Result - PASS

Million Floating Points per Second, MFLOPS: 291.33

Error: 0

--- Floating Point Test Passed!!!---

End Time: Tue Nov 6 22:40:28 2018

Total Time: seconds: 20

Parallel_FP_i5-4

End Time: 06.11.2018 22:40:28

--------------------------------------------------------------------

CPU1

Parallel_Math_i5-4 Test

Module Version: 1.0.0.9

Start Time: 06.11.2018 22:40:28

Test Result - PASS

Module Math_FP.exe Completed - Pass

Module Math_PrimeNum.exe Completed - Pass

Module AVX.exe Completed - Pass

Module FMA3.exe Completed - Pass

Floating Point Test

Module Version: 1.0.18.64b.W

Start Time: Tue Nov 6 22:40:28 2018

DetectUtils64 DLL Version - 1.1.2

AVX is supported in your OS

Max AVX supported = AVX2

FMA3 supported

Test Result - PASS

Million Floating Points per Second, MFLOPS: 0.26

Error: 0

--- Floating Point Test Passed!!!---

End Time: Tue Nov 6 22:41:58 2018

Total Time: seconds: 90

Prime Number Generation Test

Module Version: 1.0.19.64b.W

Start Time: Tue Nov 6 22:40:28 2018

DetectUtils64 DLL Version - 1.1.2

AVX is supported in your OS

Max AVX supported = AVX2

Test Result - PASS

Operation Per Second: 27569

Error: 0

--- Prime Number Generation Test Passed!!!---

End Time: Tue Nov 6 22:41:58 2018

Total Time: seconds: 90

AVX Test</p...

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Highlighted
Community Manager
110 Views

Hi i54460ts: Thank you very much for providing that information.

 

 

From our side we can confirm that the processor does support virtualization both VT-x and VT-d:

 

https://ark.intel.com/products/80817/Intel-Core-i5-4460-Processor-6M-Cache-up-to-3-40-GHz-

 

 

In this case the next thing to do will be to get in contact directly with MSI so they can verify the BIOS settings to make sure the virtualizaion feature is enabled.

 

 

Regards,

 

Alberto R.

 

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation
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