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MitchRapp01
Beginner
764 Views

Intel XTU: App Version Not Supported by Driver

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xtu.pngEvery time I try and start XTU I get this error message.  I recently did a BIOS and EC Firmware update.  Has anyone ever run into this issue before?  I checked and I have the latest version of XTU installed but when I tried running a search on the error, I can't find anything on it nor anyone else that's ever come across it before.  Thanks for any help.

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1 Solution
AlHill
Super User
740 Views
6 Replies
AlHill
Super User
757 Views

What is your processor model number?

What OS version?

 

MitchRapp01
Beginner
749 Views

Core i7-10750H

Windows 10 Home

AlHill
Super User
745 Views

Sorry, but you processor is not supported by XTU.  Only X and K processors are supported.  You have an H processor.

 

MitchRapp01
Beginner
742 Views

But I've run the program before.  I don't understand why it suddenly won't even start for me?

AlHill
Super User
741 Views
MitchRapp01
Beginner
733 Views

I see....Thank you so much for your help

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