Intel XTU: App Version Not Supported by Driver

[MitchRapp01]

Every time I try and start XTU I get this error message.  I recently did a BIOS and EC Firmware update.  Has anyone ever run into this issue before?  I checked and I have the latest version of XTU installed but when I tried running a search on the error, I can't find anything on it nor anyone else that's ever come across it before.  Thanks for any help.

[AlHill]

What is your processor model number?

What OS version?

[MitchRapp01]

Core i7-10750H

Windows 10 Home

[AlHill]

Sorry, but you processor is not supported by XTU.  Only X and K processors are supported.  You have an H processor.

[MitchRapp01]

But I've run the program before.  I don't understand why it suddenly won't even start for me?

[AlHill · Accepted solution]

From the XTU download page

" Intel XTU may or may not work on unsupported processors."

https://downloadcenter.intel.com/download/29183/Intel-Extreme-Tuning-Utility-Intel-XTU

[MitchRapp01]

I see....Thank you so much for your help