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Beginner
214 Views

Intel XTU (Extreme Tuning Utility) will not open for me

I am on a fresh install of windows 10 and I have fully updated windows to version 1909. When I try to launch Intel XTU, the splash screen shows and disappears after about a minute or so but the application never launches. I have already tried uninstalling and reinstalling the program.

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Super User
127 Views

What is your processor model number?

 

Doc

Doc (not an Intel employee or contractor)
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Beginner
127 Views

It's a 4930K

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Super User
127 Views

Is your windows 32 or 64-bit?

What link did you use to download XTU?

 

Doc

Doc (not an Intel employee or contractor)
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Beginner
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Super User
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All looks good to me. Are you using Windows firewall? Are you blocking any ports?

 

Doc

 

Doc (not an Intel employee or contractor)
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Beginner
127 Views

Umm- I haven't made any changes to Windows firewall or blocked any ports. They should be at default settings for Windows 10 Pro.

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Super User
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Ok, that is all I can do. Perhaps one of the Intel support engineers can help. To gather more information for them, download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

Doc (not an Intel employee or contractor)
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