Processors
Processors (Intel® Core™, Intel® Xeon®, etc); processor utilities and programs (Intel® Processor Identification Utility, Intel® Extreme Tuning Utility, Intel® Easy Streaming Wizard, etc.)
12436 Discussions

Intel XTU (Extreme Tuning Utility) will not open for me

a_wells313
Beginner
570 Views

I am on a fresh install of windows 10 and I have fully updated windows to version 1909. When I try to launch Intel XTU, the splash screen shows and disappears after about a minute or so but the application never launches. I have already tried uninstalling and reinstalling the program.

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7 Replies
AlHill
Super User
483 Views

What is your processor model number?

 

Doc

a_wells313
Beginner
483 Views
AlHill
Super User
483 Views

Is your windows 32 or 64-bit?

What link did you use to download XTU?

 

Doc

a_wells313
Beginner
483 Views
AlHill
Super User
483 Views

All looks good to me. Are you using Windows firewall? Are you blocking any ports?

 

Doc

 

a_wells313
Beginner
483 Views

Umm- I haven't made any changes to Windows firewall or blocked any ports. They should be at default settings for Windows 10 Pro.

AlHill
Super User
483 Views

Ok, that is all I can do. Perhaps one of the Intel support engineers can help. To gather more information for them, download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

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