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Intel® Processors, Tools, and Utilities
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Intel XTU Profile

DTurner618
Novice
2,222 Views

Hello,

The "compare Online" feature of this program is not working. Getting an error stating " Upload Error an error occurred while trying to upload the profile". No other explanation was given. Using ver. 7.0.1.4

5 Replies
AlHill
Super User
2,217 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

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DTurner618
Novice
2,205 Views

I have attached the requested document.

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Maria_R_Intel
Moderator
2,177 Views

Hello DTurner618,


Thank you for posting on the Intel* Community.


Please provide us with the below information:


  • A screenshot or specific steps to reach the "Compare Online" feature
  • Is it a profile you created in an older XTU version or it is a new profile?


Best regards, 

Maria R.  

Intel Customer Support Technician 


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Maria_R_Intel
Moderator
2,157 Views

Hello DTurner618,


Were you able to check the previous post?

 

Let me know if you need more assistance.

 

Best regards, 

Maria R.  

Intel Customer Support Technician 


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Maria_R_Intel
Moderator
2,141 Views

Hello DTurner618,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

 

Best regards, 

Maria R.  

Intel Customer Support Technician 


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