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Intel XTU not wanting to download i9-13900k

Wagyu_Beef_God
Beginner
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So I keep running into the same problem over and over. I keep trying to install the latest version of XTU and it just tells me that I need to uninstall the old version, which I've done. I have followed all the steps to try and uninstall, but nothing seems to be working. I'm at a loss here

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Mike_Intel
Moderator
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Hello Wagyu_Beef_God,


Thank you for posting in Intel community Forum.


For me to further check this, please help provide the following details:


  1. When did you purchased the processor?
  2. Was it working fine with XTU before?
  3. If yes, did you change any settings on your system?
  4. Can you share the link of the XTU and the version that you are trying to install?


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
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Hello Wagyu_Beef_God,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
103 Views

Hello Wagyu_Beef_God,

 

I hope you are having a good day.


I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 

 

Best regards,

Michael L.

Intel Customer Support Technician


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