Processors
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Intel core Ultra 7 265k Gaming

PainS
Novice
1,201 Views
Hi Intel , I wanna Know if are upcoming a new updates for this cpu , because im very mad about it .
I made a new pc and i bought this cpu for 370€ for very low performance ! I wanna be sure that are gonna come new update for upgrade the quality of this cpu.
15 Replies
APAne
Beginner
1,118 Views

I feel the same.

 

For a latest gen dekstop cpu it severely underperforms in gaming.

 

I have supported intel for almost 30 years.

In the past 5 years I've had 3 systems starting from 11700k desktop, 13900h laptop and now the 265k desktop.

 

They have all kind of underperformed.

Now with the 265k, really giving me that buyers remorse when it comes to gaming performance for the games i need it the most.

 

I often play Star Citizen and I got this cpu for that and for some work as well.  In space stations it wont even hit 60fps at 1440p with an rtx 5080 and 64gb dd5 6000mhz ram.

Which means the 265k is already outdated.

Any future game updates and the performance is gonna drop further.

While an AMD  9800x3d can reach 100+ in the exact same scenario and even the 7800 x3d does better hitting 85+ fps

 

Just imagine a latest setup cannot even reach the 60fps mark.

It seems like Intel doesn't have a team that does real world tests and is beyond out of touch with consumer needs.

 

I am seriously considering opting out of it in the future builds and I can imagine many others who have had even moderate expectations of performance parity now having buyers remorse.

 

In the Star Citizen circle maybe 5 out of 100 gamers discuss intel and even they may switch over to AMD because of Intel's negligence.

 

Intel may have caused a long term damage to their brand.

 

 

 

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RandyT_Intel
Moderator
1,082 Views

Hello @PainS 

 

Thank you for posting here in our community. To effectively diagnose and address the issue you're experiencing, I kindly ask you to provide detailed responses to the following questions. This information will help us isolate the problem and determine the most appropriate course of action.  

  

  • Please provide the SSU log report and share it here so I can review your system's configuration. 
  • Could you let me know the origin of the game? What specific game are you having a performance issue? Where did it come from, and where did you download it? 
  • What is your basis are you using a specific software to read the CPU performance?
  • Kindly share some screenshots and recordings of your game settings so we can check the issue on our end using the same settings you use during gameplay. 

  

I look forward to your response and am committed to resolving your issue promptly. 

 

@APAne you can follow this thread since you have a similar concern, or you may create or submit a new ticket so we can further assist you.

 

Warm regards,  

  

Randy T.  

Intel Customer Support Technician  

 

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PainS
Novice
992 Views

Hi 
I have fps problem with valorant
Im doing like 290/330 fps , before buying this cpu i saw some benchmark and i saw that was doing like 400 fps 

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RandyT_Intel
Moderator
972 Views

Hello @PainS 


I checked the SSU report and noticed you are using a third-party graphics card. Have you tried updating its drivers or updating the BIOS of the motherboard? Additionally, may I ask what troubleshooting steps you have tried so far? Have you set the dedicated graphics card for this game? Also, what are the monitor model and cable connections you are using in your setup?


You may try these steps: How To Set the Default GPU for Applications and Games


Warm regards,  

  

Randy T.  

Intel Customer Support Technician  


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PainS
Novice
968 Views
Hi sir , the gpu ( rtx 5070) is already set on graphic setting on windows , i also updated the latest bios version of my motherboard
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PainS
Novice
968 Views
Can u check if my driver are also updated , i mean the intel
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pressed_for_time
Valued Contributor II
923 Views

@APAne  Low FPS in Star Citizen has been an issue with all sorts of hardware setups. There are multiple reasons, try searching online for 'Low FPS issues in Star Citizen'.

This is one potential solution, works for some people but maybe not for everyone.

Check in the NVIDIA Control Panel under Manage 3D Settings. You need the the Program Settings Tab, then Select a program to customize, Squadron 42 Star Citizen. Select Vertical Sync and ensure that it is set to Fast.

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APAne
Beginner
917 Views

It has nothing to do with that.

Also I never use vertical sync.

Why lose more performance?

 

I am not new to gaming or building computers.

 

I have already checked with owners of 9800x3d, 7800 x3d and 5800x3d

then I've compared with the 13900, 14900, 265k and 285k 

Only the 14900k and sometimes the 285k does mildly better than 5800x3d

 

All of them with close to similar setups with exact gpu and 64 gb ram on each of them

Intel loses out even to the lowest 5800x3d in cpu intensive games and especially in Star Citizen.

 

Even the 5800x3d is able to hit and exceed 60fps on the exact same locations on the exact same patch with exact game and driver settings.

And 5800x3d is quite outdated.

 

It's entirely Intel building blindly.

 

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PainS
Novice
907 Views
Im agree with you , Soon im gonna buy new motherboard and ryzen 7 9800 x3d for the best performance , Im not gonna buy intel anymore
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APAne
Beginner
906 Views

Maybe get the 9950x3d if you do work as well.

 

I am looking into that.

 

I know its a large enough financial loss for me to lose my entire intel setup and switch to another expensive AMD setup, but for me the time and the experience I can have in that window of time is more valuable.

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PainS
Novice
900 Views
I made this pc 5 days ago , 2300 € , next month im gonna spend 1000€ more for changing that , but will be the best upgrade of my life.
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APAne
Beginner
898 Views

I made mine a month ago and I'm already thinking of swapping it.

 

I'm waiting on someone to buy my intel setup off me if that even happens.

 

 

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RandyT_Intel
Moderator
791 Views

Hello @PainS 

 

As per checking, the integrated graphics driver version is outdated for this processor 32.0.101.6314. We have version 32.0.101.6734 that you may try. If the issue still persists, let me know so we can coordinate this internally.

 

@APAne We value your feedback and are receptive to improving our service for a better user experience.

@pressed_for_time Thank you for the additional insights and recommendations. I appreciate it.

 

Warm regards,  

  

Randy T.  

Intel Customer Support Technician  

 

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RandyT_Intel
Moderator
648 Views

Hello @PainS 


I'm following up on the previous recommendation I provided. Have you had a chance to review the information and apply it to your system? Please let me know the outcome so I can determine the next best course of action.


Warm regards,  

  

Randy T.  

Intel Customer Support Technician  


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RandyT_Intel
Moderator
308 Views

Hello @PainS 


Since I haven't heard from you, I will proceed with closing this case. Please note that it will no longer be monitored. However, you may submit a new ticket if you need further assistance in the future.


Warm regards,  

  

Randy T.  

Intel Customer Support Technician  


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