Processors
Processors (Intel® Core™, Intel® Xeon®, etc); processor utilities and programs (Intel® Processor Identification Utility, Intel® Extreme Tuning Utility, Intel® Easy Streaming Wizard, etc.)
12179 Discussions

Intel driver 6.5.1.371- performance issue

corti_
Beginner
2,647 Views

After the installation of  following devices updates the computer has a performance problem. 

For exemple the windows startup takes more than 5 minutes.

i would like to uninstall that version of driver software is it possible?

 

The device ACPI\GenuineIntel_-_Intel64_Family_6_Model_142_-_Intel(R)_Core(TM)_i5-8250U_CPU_@_1.60GHz\_1 has been configured.

Driver name: cpu.inf
GUID class: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Driver date: 04/21/2009
Driver Version: 10.0.19041.546
Driver provider: Microsoft
Driver section: IntelPPM_Inst.NT
Driver Classification: 0xFF0004
Corresponding device ID: ACPI\GenuineIntel_-_Intel64
Priority driver: cpu.inf:ACPI\Processor:00FF2000
Device update: true
Parent device: ACPI_HAL\PNP0C08\0


The device ACPI\GenuineIntel_-_Intel64_Family_6_Model_142_-_Intel(R)_Core(TM)_i5-8250U_CPU_@_1.60GHz\_1 has been configured.

Driver name: oem20.inf
GUID class: {e2f84ce7-8efa-411c-aa69-97454ca4cb57}
Driver date: 02/05/2021
Driver version: 7.3.0.0
Driver provider: Intel
Driver section: XTUExtension_Install.NT
Driver Classification: 0xFF0000
Corresponding device ID: ACPI\GenuineIntel_-_Intel64_Family_6_Model_142
Priority drivers:
Device update: true
Parent device: ACPI_HAL\PNP0C08\0

 

0 Kudos
3 Replies
David_G_Intel
Moderator
2,617 Views

Hello  corti_

  

Thank you for posting on the Intel️® communities. 

Please share with us the the Intel® System Support Utility (Intel® SSU) results

  • Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows
  • Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  
  • Click on the menu where it says "Summary" to change to "Detailed View".  
  • To save your scan, click on "Next", then "Save".  

 

Regards, 

David G 

Intel Customer Support Technician 


David_G_Intel
Moderator
2,603 Views

Were you able to check the previous post?  

Let us know if you still need assistance.  


Best regards,  

David G.  

Intel Customer Support Technician  


David_G_Intel
Moderator
2,575 Views

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.   


Best regards,  

David G. 

Intel Customer Support Technician  


Reply