Hello, i replaced motherboard on my laptop, but now i have problem with Intel Management engine interface. I must disable this feature in device manager, but laptop wont usable with this.
In device manager i have this message (Code 10) STATUS_DEVICE_POWER_FAILURE.
If i update to latest driver from Intel, the device works in device manager, but laptop has forever to shutdown, sleep mode or restart.
I must disable it.
I think its problem with firmware of IMEI. I download the firmware update from lenovo site, but if i run the update, system say to shutdown, then laptop restarted and nothing hapened.
In event viewer i found this Intel(R) Management Engine Interface driver has failed to perform handshake with the Firmware (FWSTS0: 0x80002014, FWSTS1: 0x30650116).
I download CSME_Version_Detection_Tool_Windows from Intel site, i take the picture what this tool show me.
If i update bios nothing changed.
Thanks for help and sorry for my english.
My laptop is lenovo 310-15isk.
Actually, I will say further. The ME is not running. This means that the ME firmware is corrupted or missing. This will most definitely cause platform instability. Recovering from this state requires a firmware recovery operation. We can't help you with this; only the platform provider (Lenovo in this case) can provide this.
The motherboard is new, i think its a firmware problem. But only lenovo service do this firmware recovery? Can i do it at home or not? In Lenovo forum anyone not help me with it. Thanks for answers.