Intel n100 ghz

[Bruno7]

Oi bom dia o meu processador quando eu vou jogar nao passa de 1,00ghz porem quando eu uso ele normal assistindo videos ele passa de 2,90ghz alguem poderia me ajudar e aqui fala que a velocidade base dele tá em 0,80ghz

[Jocelyn_Intel]

Hello, @Bruno7  

Thank you for posting on the Intel® communities.  

I am sorry to hear what is happening with your computer, I will gladly assist you here. 

Please be informed that I can only support you in English. I have used a web translation tool to translate this response hence, there may be some inaccurate translation.  

Also, have you already contacted your System Manufacturer first? Computer manufacturers might have changed the features, incorporated customizations, or made other changes to the Wireless driver software or software packaging. They can also have a frequency limit for your processor. 

You can test and run these utilities and attach the reports and screenshots, check on the notes: 

Intel® Processor Diagnostic Tool 

Note: Please attach the complete Screenshot or click on "File", select the "View Results File" option, save, and attach the report. 

Intel® System Support Utility for Windows. 

Note: Make sure to mark the box that says "everything" before pressing the Scan button. After that, click on "Next>" and select "Save" and then, attach the .txt file. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @Bruno7  

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @Bruno7  

We have not heard back from you, so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards,  

Jocelyn M.   

Intel Customer Support Technician.