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Issue with Starterpack survey

AMiec
Beginner
1,239 Views

Hello all,

I just attempted to redeem a starterpack using a code that I received in an email from intel. I typed in the code correctly, however now I am stuck on a survey page that states "1/0 Questions". I cannot get past this screen, and when I attempted to use the code via another browser it said the key had been redeemed. Any ideas on how to proceed? Thank you!

0 Kudos
4 Replies
DKroh
Beginner
292 Views

I have the same issue. :/

idata
Employee
292 Views

Hello everyone,

 

 

I understand that you are currently experiencing problems with the Intel ® Starter Pack.

 

 

For inquiries about Intel® Software Starter Pack, please submit the form to us, and kindly wait for a response.

 

 

https://starterpack.intel.com/# /support Intel® Software Starter Pack

 

 

 

Regards,

 

David V
FMcKi
Beginner
292 Views

I have followed the process and sent the details asked for to Intel support and now haven't heard from them since the 21st of August.

If anyone can use it, my case number is 03529161

Foigal

JBott2
Beginner
292 Views

I am having the same issue. The support I have received in the case is terrible

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