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I have been using the ASUS TUF Gaming F15 (FX607JV) laptop and have applied a voltage reduction using the Intel Extreme Tuning Utility (XTU). The laptop has been functioning normally without any instability issues such as blue screens or crashes. For a few days after applying the settings, the laptop would automatically configure the voltage reduction on startup. However, after a few days, it seems to revert back to the initial CPU configuration, requiring me to manually reopen Intel XTU and reapply the settings. This process is quite cumbersome, as I have had to repeat it multiple times, and the issue recurs after a few days. I am currently unaware of the cause of this default restoration and would appreciate any technical assistance from Intel.
My CPU model is the i7-13650HX, and I am running Windows 11 version 23H2.
I'm not sure if the translation I provided was accurate, but I will do my best to cooperate and provide answers.
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Hello yzylovekjh,
Thank you for providing detailed information about your setup and the issue you're encountering with the Intel XTU. To assist you better, please answer the following questions:
- What is your current BIOS Settings? Are settings like Turbo Boost currently enabled?
- Was this working initially? What were the recent changes?
- Do you have other performance or tuning software installed besides the XTU?
Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.
I look forward to your response!
Best Regards,
Robbie R.
Intel Customer Support Technician
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The BIOS I am currently using is FX607JV.313 (previously FX607JV.309). I'm not sure if this is the answer you need. Turbo Boost should be enabled by default (if it's the Intel Turbo Boost Technology that I understand), because ASUS's laptop BIOS hides the option, and I can't provide too much information about the BIOS.
I haven't been using Intel XTU recently because I don't want to manually modify it occasionally. However, I remember the changes in the configuration when using Intel XTU. After applying undervolting, there would be a period of stable undervolting, usually lasting for three or four days, and then it would mysteriously reset to the default voltage offset of 0mv.
There were no crashes or blue screens during this period. I used ThrottleStop for undervolting before, but it wasn't working well because I didn't know how to set it to start automatically at boot. So, I uninstalled it and started using Intel XTU. I have the impression that it was completely uninstalled, because there was no trace of it in the service and application. I'm not sure if ASUS's Performance Control Panel counts as well.
I'm not using XTU at the moment, but I hope to find out the problem soon enough so that I can use XTU again.Oh, by the way, I adjusted the acloadline after I stopped using XTU, but that was after I stopped using XTU.
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The BIOS I am currently using is FX607JV.313 (previously FX607JV.309). I'm not sure if this is the answer you need. Turbo Boost should be enabled by default (if it's the Intel Turbo Boost Technology that I understand), because ASUS's laptop BIOS hides the option, and I can't provide too much information about the BIOS.
I haven't been using Intel XTU recently because I don't want to manually modify it occasionally. However, I remember the changes in the configuration when using Intel XTU. After applying undervolting, there would be a period of stable undervolting, usually lasting for three or four days, and then it would mysteriously reset to the default voltage offset of 0mv.There were no crashes or blue screens during this period.
I used ThrottleStop for undervolting before, but it wasn't working well because I didn't know how to set it to start automatically at boot. So, I uninstalled it and started using Intel XTU. I have the impression that it was completely uninstalled, because there was no trace of it in the service and application. I'm not sure if ASUS's Performance Control Panel counts as well.
I'm not using XTU at the moment, but I hope to find out the problem soon enough so that I can use XTU again.Oh, by the way, I adjusted the acloadline after I stopped using XTU, but that was after I stopped using XTU.
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Hello yzylovekjh,
Thank you for answering the following questions and for providing additional details regarding the issue being encountered. I understand that with every time you start to under volt your laptop, it usually lasts a specific time and then it would become default again.
Kindly answer the additional following questions:
- What is the main reason of the reason of the said under volting?
- Are you encountering any Crashes/ BSOD errors?
- If you are encountering Crashes/ BSODs, when did this start to arise?
- Have you tried contacting ASUS regarding the issue being encountered with the Laptop?
I look forward to your response!
Best Regards,
Robbie R.
Intel Customer Support Technician
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I want to point out that the duration of the voltage reduction is not specific, but uncertain, and I don't know how it just returned to default.ASUS TUF Gaming F16 BIOS is FX607JV.313.
Firstly,the reason I undervolted my laptop was because it was running extremely hot, with the CPU temperature reaching 60-70 degrees Celsius even at idle. I hoped to lower its temperature.
Secondly, I did encounter blue screen issues before, but that was when I was testing the extreme low voltage limit with CINEBENCH R15. In order to find a stable value for regular use, I adjusted accordingly and haven't encountered such issues since. However, when I first restored the default settings in XTU (Intel Extreme Tuning Utility), I thought it might be because the voltage I set was too low. But later, I found that no matter how much I adjusted the voltage, it would always revert to the default settings, and there were no blue screens or instability issues during this period.
I didn't contact ASUS officially because undervolting using XTU seems to be against user guidelines, and ASUS might not be able to provide assistance.
I really appreciate your patience in answering my questions.
Oh, by the way, the ASUS TUF Gaming F16 is known as the Tian Xuan 5 Pro(天选5pro) in mainland China,But it seems to be the same.I don't know why it was written as F15 before, sorry.
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Hello yzylovekjh,
Thank you for sharing the detailed context of your experience with under volting your ASUS TUF Gaming F16. With that being said, I will now further investigate the issue being encountered. I will get back to you once I have an available resolution for this.
Best Regards,
Robbie R.
Intel Customer Support Technician
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Hello yzylovekjh,
Upon further review, your computer manufacturer set the voltage that your system requires. Its functionality on standard laptop configurations can be limited, and settings may revert to default due to system stability protocols or BIOS restriction. This is implemented by Original Equipment Manufacturers (OEMs) like ASUS to ensure system reliability and prevent potential hardware issues. At this point, I highly suggest you contact your laptop manufacturer for further instructions or additional help.
Best Regards,
Robbie R.
Intel Customer Support Technician

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