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Mchen93
Beginner
767 Views

JD.com上购买了英特尔(Intel)i5 8500 酷睿六核 盒装CPU,边角弯了 京东的售后说是人为损坏,不保修,不退货(因为没有在24小时内发现)。我想知道这个inter对于CPU的人为损坏的鉴定报告出具吗?

 
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Mchen93
Beginner
59 Views

CPU.jpg

n_scott_pearson
Super User Retired Employee
59 Views

A bent corner like this occurs if the processor was improperly inserted into the socket and the mechanism used to hold the processor in the socket is engaged. This falls into the "customer induced" (i.e. "man-made") damage category and voids the processor's warranty.

 

If you remove a processor from its packaging and immediately see that a corner is already bent, this is an indication that your vendor has sent you a processor that was previously damaged. In this case, you should send it back to the vendor for replacement. Unfortunately, if you didn't look before actually trying to use the processor, the vendor will have to assume that you were responsible for the damage and likely will disallow the warranty return.

 

...S

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