Showing results for 
Search instead for 
Did you mean: 

L515: Use Realsense Viewer to open the depth and color sensors . The viewer fps is unstable

Hello, we are conducting a collection project to collect customer purchase behavior in convenience store scenes through 9 L515s. During the trial collection process, we found that the captured video frame rate was faster than the actual one. Through Realsense Viewer, we found that Viewer Fps is not Stable. As shown below

After that, we solved the problem of the color sensor by adjusting the exposure rate of the color sensor, but the frame rate is still unstable when the depth and color sensors are turned on at the same time.

This is our environment:
Operating System: Win 10
host cpu: I7 9700
host disk: solid state drive
Relasense Viewer Version: 2.38.1
SDK Version: 2.38.1
Camera Model: L515
Firmware Version:

We now hope that the frame rate during acquisition can be stably maintained at around 30fps, and we hope to get some suggestions.



0 Kudos
2 Replies
Super User

0 Kudos

Hello xiaoxiaozhao,

Thank you for posting on the Intel* Community.

We agreed with the Community member, you will receive more accurate support if you address your question to the RealSense Community, they will gladly assist you, so we encourage you to post there.

If you need any additional information, please submit a new question as this thread will no longer being monitored.

Best regards,

Maria R.

Intel Customer Support Technician

0 Kudos