Processors
Intel® Processors, Tools, and Utilities
14485 Discussions

Major i7 12700H Performance issue.

ajena
Beginner
638 Views

Hello guys,
ASUS Tuf F15, i7 12700H, RTX 3060. While "Plugged in" and gaming.

I have observed a huge issue with the 12700H CPU, this happens only when the battery drops from 100% to 99% while gaming when plugged in,  the CPU power consumption drops from 45 to 25 Watts, Which causes the reduction of total power draw.

The screenshots below show the average power of CPU and GPU before and after the battery reaches 99%, you can see the battery level in the last column.
Avg clock speed of the CPU decreases as well.

This causes a performance drop in every game significantly.
The CPU Electrical design point becomes "YES" when the battery drops to 99%.

BIOS is Updated.
Drivers are updated.
Win 11 Home
Performance power plan
Basics covered.

Any way to fix this?

 

 

 

0 Kudos
1 Reply
Jean_Intel
Employee
606 Views

Hello ajena,


Thank you for posting on the Intel️® communities.  


We understand you have opened a web ticketing support case with us, and we will continue to help you through that channel now. We will therefore close this community case. Please, keep in mind that this thread will no longer be monitored by Intel. 


Thanks for your understanding.  


Best regards

Jean O.  

Intel Customer Support Technician


0 Kudos
Reply