Math fails diagnostic - i9 13900K - Problems ongoing since purchase

[Grizart]

I'm hoping you may provide some assistance. 

When stress testing my CPU (i9-13900K) the PC immediately BSOD's.  I have had random application failures, crashing to desktop, Windows updates unable to properly download.  I have tried everything from starting from scratch to changing all my hardware out with the exception of the processor.

I have replaced the motherboard, replaced the Power Supply, replace the memory, replaced the SSD drives, replaced the OS (W11 home and pro) tried multiple DSIM and SFC Scans.  I have modified memory frequencies to test that out.  I keep coming back to the i9-13900k processor and the fact that it fails during some of the Diagnostic tests.  Not all the time, just from time to time on the Math section of the test.

I have used the Intel Processor Diagnostic Tool - (latest 4.1.8.40.W.MP) and I attached a copy of the Filed Test Summary - (Diagnostic Fail.txt)

I have run the Intel ETU to attempt to run a stress test, this too fails almost immediately and causes a BSOD. 

During multiple attempts to install Windows 11 Home and Pro I finally got Pro to load successfully without a blue screen or error.  I had to use safe mode to install GPU drivers as they would not install unless I did so.  I got the Motherboard drivers installed with only the issue of having to attempt it multiple times.  I have also been unable to get some of the larger windows updates to work properly.

I have tried this on an AsRock Z790 Taichi Carrara Motherboard with the same exact failure.  I was hoping it was the motherboard, I was told it wasn't the CPU most likely from other forums. 

What are my options?  I spent $666 (should have been a sign) on the i9-13900k and have been fighting with this since purchase...some good days some bad.  If this does turn out to be the CPU, how do I go about testing/fixing that without buying an entirely new CPU?  I'm hoping the experts at Intel can provide me a way forward.  Thank you in advance!

[Grizart]

I see I have had 40+ views on this issue.  Anyone have anything that might assist me here?  Did I miss something, or is this a lost cause?

[Jose_Intel]

Hello @Grizart

Thank you for posting on the Intel️® communities.

We understand you are experiencing issues with the Intel® Core™ i9-13900K Processor, and we will be more than happy to assist you.

We appreciate the information you provided, allow us to check it internally. Any update will be post it here.

Best regards,

Jose B.

Intel Customer Support Technician

[Jose_Intel]

Hello Grizart

Thank you for patiently waiting.

After checking the information you provided, and considering the troubleshooting you have done so far, we would like to recommend you process the RMA with us, after verifying that your warranty is still active here, directly contact Intel Customer Support to initiate the RMA process (you cannot do this through the forums).

Here are pages where you can look up contact information, including local/country phone numbers, by geography: 

U.S. and Canada: Intel Customer Support 

Europe, Middle East, and Africa: Intel Customer Support EMEA 

Asia-Pacific: Intel Customer Support APAC 

Latin America: Intel Customer Support LAR 

I will send some information privately. Please keep in mind that this thread will no longer be monitored by Intel.

Best regards,

Jose B.

Intel Customer Support Technician