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12274 Discussions

Mei/txei driver and chipset issiues

AVura1
Beginner
628 Views

Hi,

 

My laptops motherboard changeces chipset(North Bridge Chipsets) then i ve got some issues my laptop cant work 30 40 min after motherboard close it self droping voltage . I ve got a solition :

 

-Bios uptade (i did but its not work)

-mei/txei driver uptade(i cant uptade driver)

 

-screenshot_1 shows mei/txei drivers missing

Screenshot_1.png

screenshot_2 shows trying to install but i didnt understand this error

Screenshot_4.png

and my intel drivers all installed exept mei so i need help to install mei driver Screenshot_2.png

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1 Reply
Alberto_R_Intel
Moderator
260 Views

AVura1, Thank you for posting in the Intel® Communities Support.

 

In this case, we recommend to update the firmware of your computer as soon as possible. Please get in contact directly with the manufacturer of your computer to obtain the proper drivers, the BIOS update or firmware update for your platform.

 

Regards,

Alberto R.

 

Intel Customer Support Technician   

Under Contract to Intel Corporation

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