Processors
Intel® Processors, Tools, and Utilities
16315 Discussions

Might have sandy bridge issue in my computer i5 hdds keep crashing

idata
Employee
‎06-10-2011 10:21 PM
1,444 Views

I have a laptop I bought in may of 2010. It is right out of warranty and had a hdd crash during the warranty. I got a replacement but instead popped a ssd in. That crashed in four months. Then a wd scorpio black crashed as well. I now have the replacement wd drive in the computer and it is working but feels strange.

I heard I could have a defective motherboard because of the new processors that have been recalled. Does this sound like it could be why my hdds are crashing and should acer gateway(nv5924u) fix my computer out of warranty? Is the motherboard covered by a different warranty???

also if I have a defective motherboard how can I tell?

thanks

0 Kudos

Link Copied

1 Reply
idata
Employee
‎06-13-2011 08:23 AM
454 Views

You can run CPU-Z and click on the motherboard tab. If the Southbridge is Rev. B3 then your motherboard is up-to-date.

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.