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Community Manager
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Model Specific Error Code for MCE occuring on 06_3Ch DisplayFamily_DisplayModel

Hi,

I got a BSOD due to a Machine Check Exception. The CPU is an i7 4790S.

1: kd> !cpuinfo 0

 

CP F/M/S Manufacturer MHz PRCB Signature MSR 8B Signature Features

 

0 6,60,3 GenuineIntel 3192 0000001700000000 21193ffe

 

Cached Update Signature 0000001700000000

 

Initial Update Signature 0000001700000000

1: kd> .bugcheck

 

Bugcheck code 00000124

 

Arguments 00000000`00000000 fffffa80`1c297028 00000000`fe000000 00000000`00800400

 

1: kd> !errrec fffffa80`1c297028

 

===============================================================================

 

Common Platform Error Record @ fffffa801c297028

 

-------------------------------------------------------------------------------

 

Record Id : 01d0fa0fb97d2405

 

Severity : Fatal (1)

 

Length : 928

 

Creator : Microsoft

 

Notify Type : Machine Check Exception

 

Timestamp : 9/29/2015 0:21:24

 

Flags : 0x00000000

===============================================================================

 

Section 0 : Processor Generic

 

-------------------------------------------------------------------------------

 

Descriptor @ fffffa801c2970a8

 

Section @ fffffa801c297180

 

Offset : 344

 

Length : 192

 

Flags : 0x00000001 Primary

 

Severity : Fatal

Proc. Type : x86/x64

 

Instr. Set : x64

 

Error Type : Micro-Architectural Error

 

Flags : 0x00

 

CPU Version : 0x00000000000306c3

 

Processor ID : 0x0000000000000001

===============================================================================

 

Section 1 : x86/x64 Processor Specific

 

-------------------------------------------------------------------------------

 

Descriptor @ fffffa801c2970f0

 

Section @ fffffa801c297240

 

Offset : 536

 

Length : 128

 

Flags : 0x00000000

 

Severity : Fatal

Local APIC Id : 0x0000000000000001

 

CPU Id : c3 06 03 00 00 08 10 01 - ff fb fa 7f ff fb eb bf

 

00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

 

00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0 @ fffffa801c297240

===============================================================================

 

Section 2 : x86/x64 MCA

 

-------------------------------------------------------------------------------

 

Descriptor @ fffffa801c297138

 

Section @ fffffa801c2972c0

 

Offset : 664

 

Length : 264

 

Flags : 0x00000000

 

Severity : Fatal

Error : Internal timer (Proc 1 Bank 4)

 

Status : 0xfe00000000800400

 

Address : 0x000007fefcb36ddb

 

Misc. : 0x000007fefcb36ddb

This 2nd section is most likely the culprit. I have looked for IA32_MCi_STATUS[31:16] = 0080 to figure out what kind of Internal Timer Error occurs, but for this 06_3Ch Family/Model I could not find a Model Specific Error Code.

Can you tell me if there are other models that are compatible with this Haswell Microarchitecture?

The MCA_SECTION contains the following values:

1: kd> dd fffffa801c2972c0 L0n66

 

fffffa80`1c2972c0 00000001 00000001 c635d67f 01d0fa4c

 

fffffa80`1c2972d0 00000001 00000005 00000000 00000000

 

fffffa80`1c2972e0 00000000 00000004 00800400 fe000000

 

fffffa80`1c2972f0 fcb36ddb 000007fe fcb36ddb 000007fe

 

fffffa80`1c297300 00000000 00000000 00000000 00000000

 

fffffa80`1c297310 00000000 00000000 00000000 00000000

 

fffffa80`1c297320 00000000 00000000 00000000 00000000

 

fffffa80`1c297330 00000000 00000000 00000000 00000000

 

fffffa80`1c297340 00000000 00000000 00000000 00000000

 

fffffa80`1c297350 00000000 00000000 00000000 00000000

 

fffffa80`1c297360 00000000 00000000 00000000 00000000

 

fffffa80`1c297370 00000000 00000000 00000000 00000000

 

fffffa80`1c297380 00000000 00000000 00000000 00000000

 

fffffa80`1c297390 00000000 00000000 00000000 00000000

 

fffffa80`1c2973a0 00000000 00000000 00000000 00000000

 

fffffa80`1c2973b0 00000000 00000000 00000000 00000000

 

fffffa80`1c2973c0 00000000 00000000

And this is how it is laid down by the compiler:

typedef union _MCG_STATUS {

 

struct {

 

ULONG RestartIpValid:1;

 

ULONG ErrorIpValid:1;

 

ULONG MachineCheckInProgress:1;

 

ULONG Reserved1:29;

 

ULONG Reserved2;

 

} DUMMYSTRUCTNAME;

 

ULONGLONG QuadPart;

 

} MCG_STATUS, *PMCG_STATUS;<p style="margin: 0 0 1.5em; font-family: Arial, 宋体, Tahoma, Helvetica, sans-serif; font-size: 1...
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1 Reply
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Employee
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Have you checked for any BIOS update?

For processor compatibility I recommend this site: http://processormatch.intel.com/ Intel® Desktop Compatibility Tool

If you are still experiencing BSOD's, try contacting Intel Support at http://www.intel.com/p/en_US/support/contactsupport Contact Support

Allan.

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