Motherboard Firmware Issue with 9th Gen

[DStee2]

Hi all,

I flew in to help build a workstation for my mother's photography business. She ordered a Z370 motherboard that supports 8th and 9th gen intel processors. Apparently, the motherboard came in with an older firmware so I am unable to update the motherboard to support the 9th gen. Someone suggested to me to contact Intel for a loaner, so I am wondering if anyone here is able to help me with this?

Motherboard --- https://www.gigabyte.com/Motherboard/Z370-AORUS-GAMING-WIFI-rev-10#support-cpu

CPU --- https://ark.intel.com/products/134896/Intel-Core-i5-9600K-Processor-9M-Cache-up-to-4-60-GHz-

I see that the Intel support is closed for the weekend, thus I am posting here. Any help is greatly appreciated.

[n_scott_pearson]

Sometimes local repair shops can help you with this. Intel definitely doesn't have a service for handing this kind of thing. It is the responsibility of the motherboard vendor to handle issues like this (it's their BIOS, after all).

Sorry,

...S

[RAJU2529]

go to nearest gigabyte service center in your place , incharge person will update the bios firmware to the motherboard , take full CPU tower ,