Processors
Intel® Processors, Tools, and Utilities
14527 Discussions

My Intel i3 processor failed the diagnostic test

OElmo
Beginner
1,690 Views

I ran my processor diagnostic tool and it gave me this result

--- IPDT64 - Revision: 4.1.0.29

--- IPDT64 - Start Time: 9/17/2018 1:59:35 PM

----------------------------------------------

-- Testing

----------------------------------------------

CPU 1 - Genuine Intel - Pass.

CPU 1 - BrandString - Pass.

CPU 1 - Cache - Pass.

CPU 1 - MMXSSE - Pass.

CPU 1 - IMC - Pass.

CPU 1 - Prime Number - Fail.

IPDT64 Failed

--- IPDT64 - Revision: 4.1.0.29

--- IPDT64 - End Time: 9/17/2018 1:59:59 PM

----------------------------------------------

FAIL

Can you explain it please ? and what should I do ?

thank you very much

0 Kudos
3 Replies
AlHill
Super User
707 Views

What i3 processor do you have?

Doc

0 Kudos
OElmo
Beginner
707 Views

Intel(R( Core(TM) i3 CPU M 370 @ 2.40GHz 2.40 GHz

another thing

 

I have Microsoft visual c++ 2005 not 2015 , Is it relevant ?

and when I tried to redo the test after restarting my computer it hang up on a black screen, and I had to cut the power off

0 Kudos
AlHill
Super User
707 Views

You have an eight year old processor.

https://ark.intel.com/products/49020/Intel-Core-i3-370M-Processor-3M-cache-2_40-GHz Intel® Core™ i3-370M Processor (3M cache, 2.40 GHz) Product Specifications

Not passing the prime test is not a problem.

The real problem is there is no support for this processor being as old as it is.

You did not mention your OS. If Windows 10, that is not supported either.

When you cut the power off, did it restart after you reapplied power?

With a machine this old, it could be suffering from a number of things.

Is MS VC++ relevant? Only to the apps that use it, and Microsoft.

Personally, it is time to get a new(er) system.

Doc

0 Kudos
Reply