My processor saturates after a factory reset.

[BdeBa]

Hello,

My processor saturates at 100% in game from 5 days,

even after a factory restore.

He can be at 70% just with Youtube, but at 1 or 0% in the desktop.

Nothing justifies that in the task manager or in the ressource manager.

Thank you in advance.

(I5-6300HQ Windows 7)

[AlHill]

Download, run, and attach the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then, an Intel support engineer can assist you.

Doc

[BdeBa]

That's what you need ?

[BdeBa]

That's what you need ?

a publié un fichier.

[David_V_Intel]

Hello BdeBa, Thank you for posting on the Intel ® communities. First, I would like to recommend checking with the system manufacturer to see if there is a BIOS update available, a BIOS update could fix many problems including but not limited to the issue you are reporting. According to the information I was able to gather in the report you attached, the model of the system appears to be MSI GP62 6QE Leopard Pro, refer to the link below: https://www.msi.com/Laptop/support/GP62-6QE-Leopard-Pro * Please be aware that the content on that site is not controlled by Intel*. This information is offered for your convenience and should not be viewed as an endorsement by Intel* for the merchants or services offered there. * If needed, please contact the manufacturer directly for assistance with the BIOS update. If after the update, the usage of the processor is still fluctuating a lot, please provide me with an Intel ® Processor Diagnostic Tool report, this diagnostic can be run using the respective tool which you can download in the link below: https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool Attach a .txt file with the results of the test. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation

[David_V_Intel]

Hello BdeBa, Were you able to check my post? Please let me know if you need any more assistance. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation