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Intelfamily
Beginner
207 Views

My question is why do I received this error​ when trying to play some of the online game I downloaded. These are 2 errors I received. while 2nd one is the most likely.

I read the brandstring is the test not finding out what processor I have well I downloaded the intel Processor tool forgot name the one that identifies what processor have and it shows the same information I have in the 2nd attachment. My question is why do I received this error​ when trying to play some of the online game I downloaded.  These are 2 errors I received. while 2nd one is the most likely.

 

 

 

 Failed to create direct3d device object: hr+-2005530516(HWND+0x190854 / 1640532, PARENT_HWND+0x80a5e / 526942)!

 

 

 

Failed to initialize driver 3d check configuration of driver 3d

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2 Replies
AlHill
Super User
19 Views

You have an E8400 processor, from 2008.

https://ark.intel.com/content/www/us/en/ark/products/33910/intel-core-2-duo-processor-e8400-6m-cache...

 

The tool is designed for the Core processor family. Just disable "Stop on Error" and all will be ok.

 

By the way, you are in the wrong forum. You do not have a NUC.

 

You have the Q35 Express chipset for graphics from 2007. It only supports directx 10, and opengl 2.0.

 

You can find the latest drivers (from 2009) here: https://downloadcenter.intel.com/product/81513/Graphics-Drivers-for-Intel-Q35-Express-Chipset

 

Check the requirements of your game(s).

 

Doc

 

Abigail_G_Intel
Employee
19 Views

Hello Intelfamily,

 

Thank you for posting on the Intel Communities.

 

The interactive technical support for Intel® Core™2 Duo Processor E8400 has been discontinued. We are moving this thread to the Discontinued Products for peer-to-peer support. 

  

You can verify this product's discontinuance status at https://ark.intel.com/content/www/us/en/ark/products/33910/intel-core-2-duo-processor-e8400-6m-cache...

 

Best Regards, 

 

 

Abigail G

Intel Customer Support Technician

A Contingent Worker at Intel