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RBerr2
Beginner
1,026 Views

Newly upgraded computer has constant freezing unless running a game.

I have a recently upgraded computer that freezes within 15-25 seconds of opening windows 10 no matter what I do unless I instantly launch and keep a certain game running (Europa Universalis 4)

My Windows is fully updated and so are my drivers.

This is my system specs

Machine Gigabyte Technology Co., Ltd. - Z370P D3 Operation System Microsoft Windows 10 Home (64-bit) Memory 8 GB Processor Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz Motherboard Gigabyte Technology Co., Ltd. - Z370P D3-CF Video Cards AMD Radeon HD 6670 Monitors SHARP HDMI Hard Disk Samsung SSD 840 EVO 250GB (250.0 GB) Network Card Microsoft Teredo Tunneling Adapter

I Have done all the simple fixes you find online such as running troubleshooters and ETC.

When I run the game my computer runs completely fine and I played for 4.5 hours on it earlier today without any crashes or lag, but when I exit out and my computer freezes up almost immedietly.

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5 Replies
Stefan3D
Honored Contributor II
74 Views

When you say "upgraded computer" do you mean you got a completely new computer or did you upgrade components in your old computer? In latter case the new component might be the culprit.

Try drivers from this list https://downloadcenter.intel.com/product/126790/Intel-UHD-Graphics-630 https://downloadcenter.intel.com/product/126790/Intel-UHD-Graphics-630

Hit "show more".

To bypass message "best driver is already installed", "customized computer manufacturer driver" or "computer is not validated" install driver via have disk method as described at:

https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface (ignore prolog about MS surface)

RBerr2
Beginner
74 Views

Its an old computer I upgraded components to.

The only thing that wasn't completely replaced in the past 3 days was my SSD and my Graphics card.

Everything else is brand new.

I tried the Beta drivers and it doesn't change anything.

I am still just constantly freezing.

CPU, Motherboard, RAM, and Power Supply are the components I upgraded

n_scott_pearson
Super User Retired Employee
74 Views

Did you reinstall the O/S? If not, you might want to try that. I would also look at whether there is an issue with the RAM.

...S

RBerr2
Beginner
74 Views

The RAM is brand new.

I got Windows digitally and everytime I try and reset Windows it freezes.

I have tried keeping files restart ans factory reset and both freeze partially into it.

I left them both running for about an hour after it froze to make sure it wasnt just having a delay

I watched netflix and computer ran perfect for 6-7 hours straight last night while I kept my game running

n_scott_pearson
Super User Retired Employee
74 Views

The fact that the RAM is brand new means absolutely nothing! Bad RAM is shipped all the time. Vendors do not test every single DIMM they build. They use statistics to determine how many actually need to be tested in order to meet their DOA goals and that's it; the rest are not touched. Bottom line, whenever you receive new RAM, you should be verifying its operation yourself. That's what tools like MemTest86 and MemTest86+ are around for.

...S

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