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No HDMI output using Linux Mint

KingTChoka
Beginner
772 Views

I'm unable to get HDMI output dualbooting with Linux Mint on my Dell Inspiron 5402 laptop (2020)

I've confirmed that the HDMI port works when booted into Win 10, but not Linux

Original post: https://forums.linuxmint.com/viewtopic.php?f=49&t=339063

Inixi output:

 

 

System:    Kernel: 5.8.0-33-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 4.6.7 Distro: Linux Mint 20 Ulyana 
           base: Ubuntu 20.04 focal 
Machine:   Type: Laptop System: Dell product: Inspiron 5402 v: N/A serial: <filter> 
           Mobo: Dell model: 0W3XW5 v: A00 serial: <filter> UEFI: Dell v: 1.1.3 date: 09/12/2020 
Battery:   ID-1: BAT0 charge: 53.0 Wh condition: 53.0/53.0 Wh (100%) model: BYD DELL TXD030A status: Full 
           Device-1: hid-34:88:5d:a7:25:19-battery model: Keyboard K480 charge: N/A status: Discharging 
CPU:       Topology: Quad Core model: 11th Gen Intel Core i7-1165G7 bits: 64 type: MT MCP arch: Tiger Lake rev: 1 
           L2 cache: 12.0 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 27033 
           Speed: 1301 MHz min/max: 400/4700 MHz Core speeds (MHz): 1: 1250 2: 1253 3: 1234 4: 1255 5: 1209 6: 1229 7: 1260 
           8: 1258 
Graphics:  Device-1: Intel vendor: Dell driver: i915 v: kernel bus ID: 0000:00:02.0 
           Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa 
           resolution: 1920x1080~60Hz, 1920x1080~60Hz 
           OpenGL: renderer: Mesa Intel Xe Graphics (TGL GT2) v: 4.6 Mesa 20.0.8 direct render: Yes 
Audio:     Device-1: Intel vendor: Dell driver: sof-audio-pci bus ID: 0000:00:1f.3 
           Device-2: Generalplus USB2.0 Hub type: USB driver: hid-generic,snd-usb-audio,usbhid bus ID: 3-3.3:7 
           Sound Server: ALSA v: k5.8.0-33-generic 
Network:   Device-1: Intel driver: iwlwifi v: kernel port: 3000 bus ID: 0000:00:14.3 
           IF: wlp0s20f3 state: up mac: <filter> 
Drives:    Local Storage: total: 476.94 GiB used: 49.38 GiB (10.4%) 
           ID-1: /dev/nvme0n1 model: KBG40ZNS512G NVMe KIOXIA 512GB size: 476.94 GiB 
RAID:      Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd v: 0.6 bus ID: 0000:00:0e.0 
Partition: ID-1: / size: 334.07 GiB used: 24.65 GiB (7.4%) fs: ext4 dev: /dev/nvme0n1p7 
Sensors:   System Temperatures: cpu: 34.0 C mobo: N/A 
           Fan Speeds (RPM): cpu: 0 
Info:      Processes: 268 Uptime: 5m Memory: 11.43 GiB used: 1.57 GiB (13.7%) Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 
           Shell: bash v: 5.0.17 inxi: 3.0.38 

 

 

Any suggestions?

Thanks!

0 Kudos
2 Replies
Sebastian_M_Intel
Moderator
749 Views

Hello KingTChoka, 

 

Thank you for posting on the Intel® communities.   

 

Please be aware that Intel does not provide direct downloads and technical support for Linux drivers. The Intel Graphics Linux driver is primarily supported through the original equipment manufacturer (OEM), the Linux distribution vendor, or by the Intel Open Source Technology Center at https://01.org/linuxgraphics.  

 

https://www.intel.com/content/www/us/en/support/articles/000005526/graphics.html  

 

I will recommend you to get further support from your Linux distribution with the original post you mentioned.  

 

Regards, 

 

Sebastian M  

Intel Customer Support Technician  


Sebastian_M_Intel
Moderator
726 Views

Hello KingTChoka, 


We hope the previous information was useful to you, we will proceed to close this inquiry from our side.


If you have any additional questions, please submit a new thread as this one will no longer be monitored by Intel.


Regards, 

 

Sebastian M 

Intel Customer Support Technician


Reply