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No audio

ArslanMehar
Beginner
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Hello!
There is no sound from my laptop speakers and earphones after updates while using windows 11.

Some drivers updates and BIOS update appears and I installed updates and there is no sound since I update and a missing driver named as "detection verification" appeared. I tried by installing drivers and reset system and windows etc. but did not worked to enable sound.
I'm using hp pavillion laptop and windows 10 now:

Processor: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz

I've attached SSU report.

Please provide solution , I'll be very thankful.

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DeividA_Intel
Employee
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Hello ArslanMehar,  


  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your HP laptop.  


I have noticed that you have opened another thread where you are getting help. I recommend you to continue on your original thread (https://community.intel.com/t5/Processors/No-sound/m-p/1416956#M59373) and I will close this one to avoid duplication of effort and the support will continue through the original thread.



Please keep in mind that this thread will no longer be monitored by Intel.  


Regards,  

Deivid A.  

Intel Customer Support Technician  


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