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Beginner
64 Views

No wifi after Intel XTU (Extreme Tuning Utility) restart

After I installed the XTU, I was told to restart, and after I did, I get no wifi on my Dell laptop running Windows 10 home.

 

I tried

  1. turning wifi off and on again
  2. restarting laptop
  3. restarting router (even though other devices get wifi)
  4. disabling/reinabling wifi driver
  5. running network diagnostics
  6. attempting to turn off and on antenna with Fn-F2
  7. Uninstalling XTU

 

Anyone experienced anything like this?

 

 

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2 Replies
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Super User
15 Views

What is your processor model number? If not an X or K processor, XTU is not supported.

 

Doc

 

Doc (not an Intel employee or contractor)
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Beginner
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Thank you! In the intervening time, this issue was resolved. It is actually my son's computer, and he had gotten a notification that he hadn't investigated. After doing so, and following the prompts, wifi was restored. But before he tries XTU again, I'll make sure that he verifies the processor requirements.

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