No wifi after Intel XTU (Extreme Tuning Utility) restart

[DWeis17]

After I installed the XTU, I was told to restart, and after I did, I get no wifi on my Dell laptop running Windows 10 home.

I tried

1. turning wifi off and on again
2. restarting laptop
3. restarting router (even though other devices get wifi)
4. disabling/reinabling wifi driver
5. running network diagnostics
6. attempting to turn off and on antenna with Fn-F2
7. Uninstalling XTU

Anyone experienced anything like this?

[AlHill]

What is your processor model number? If not an X or K processor, XTU is not supported.

Doc

[DWeis17]

Thank you! In the intervening time, this issue was resolved. It is actually my son's computer, and he had gotten a notification that he hadn't investigated. After doing so, and following the prompts, wifi was restored. But before he tries XTU again, I'll make sure that he verifies the processor requirements.