Optiplex 5010, TPM/PTT

[Darkside1012]

   Good Morning everybody.

                                                      Sorry to bother you. Newbie here. I've recently Bought an Optiplex 5010, (refurbished), and now find it lacks the TPM chip which would allow it to run Windows 11.

    Apparently, Dell PC's have a PTT chip which does a similar job, but I am unable to verify it's prescence. I've searched for TPM/PTT here with no luck.

    Any suggestions would be most welcome.

Device name DESKTOP-0QD3BF8
Processor Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz 3.19 GHz
Installed RAM 16.0 GB (15.9 GB usable)
Device ID 00CD5FEC-E8ED-4ACC-BBEA-BF97DBBAC84D
Product ID 00342-50437-71731-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Pro
Version 21H1
Installed on ‎02/‎08/‎2021
OS build 19043.1165
Experience Windows Feature Experience Pack 120.2212.3530.0

ManufacturerGenuineIntel
DescriptionIntel64 Family 6 Model 94 Stepping 3
Architecturex64
# of Cores4
# of Threads4
Processor Base Frequency3192 MHz
Current Voltage1.7
Level 2 Cache1024 Kb
Level 3 Cache6144 Kb
Processor Id0x506E3
Revision24067
AvailabilityRunning at full power

[n_scott_pearson]

Make sure you have the very latest BIOS installed on your system Then, look into these articles:

https://www.dell.com/support/kbdoc/en-us/000181412/intel-platform-trust-technology-ptt

https://www.dell.com/support/kbdoc/en-au/000189676/windows-10-how-to-enable-the-tpm-trusted-platform-module

Hope this helps,

...S

[Darkside1012]

 Hi again Scott. Just tried to leave you kudos, but the system won't let me.

Sorry   !  Pete

[Darkside1012 · Accepted solution]

  Good Morning Scott, I just wanted to say Thank You for taking the time and trouble to point me in the right direction. I already ran Windows update in addition to the Intel and Dell support assistants. I'll take the time to study the articles fully before I take action.

    I hope you and your family are well in these trying times........

Kind Regards, Pete